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Trust & Funding Ops Associate, Collections Team

Company: UKG (Ultimate Kronos Group)
Location: Topeka
Posted on: January 15, 2022

Job Description:

Trust & Funding Ops Associate, Collections Team

**General Information**

Ref #:


Travel Amount Required:


Job Type:

Regular-Full Time


USA - USA - Remote

Job Level:

Individual Contributor - S1

**Description & Qualifications**


Summary of Job Description:

Trust & Funding Ops Associate I is responsible for a variety of operational tasks within the Payment Services organization. The Specialist takes accountability for the collection of our clients' liabilities from beginning to end for our Tax, Garnishment, Employee Pay, Tax Amendment, and Canada platforms. The utilization of multiple company-based systems will be used to record, edit, and resolve issues in the processing of the collections to ensure timely payments are made on the client's behalf.

Processes all debit and credit collections in a timely and accurate manner

Collects customer funds in accordance with payment due dates, partners with Trust Support to resolve any funding matters

Applies incoming wire transactions to the applicable client accounts

Identifies and collects outstanding account receivables, documents and reports daily collections activity

Performs a variety of operational tasks from moderate to complex processes and functions , while working under the guidance of Senior Associate, Team Lead and Management to complete department requests within a timely fashion

Conduct request / case intake, research case information, determine terms / status and resolve case appropriately

Adhere to department guidelines and audit controls to ensure SLA is being met

Special project(s) as directed by management


Required Qualification / Competency:

1+ years of Tax / Payroll / Accounting / Banking or Customer Service experience preferred

Experience working with payroll tax filing systems preferred

A.A / A.S Degree / Business related certifications or equivalent work experience preferred

Strong analytical skills and detail oriented

Highly motivated and team oriented

Strong oral and written communication skills

Excellent customer service skills

Computer Skills: Proficient Microsoft Office skills

Ability to work independently or in a team environment while prioritizing work and meeting department assigned goals

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at ****

EEO Statement

**Equal Opportunity Employer**

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

ViewThe EEO is the Law poster ( and its **supplement** .

View thePay Transparency Nondiscrimination Provision (

UKG participates in E-Verify. View the E-Verify postershere ( .

Colorado Pay Law

If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to ****

**Disability Accommodation**

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.

Keywords: UKG (Ultimate Kronos Group), Topeka , Trust & Funding Ops Associate, Collections Team, Accounting, Auditing , Topeka, Kansas

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