Personal Banker
Location: Topeka
Posted on: June 23, 2025
|
|
|
Job Description:
Jump start your career at Equity Bank! We are currently hiring
energetic, team oriented, and community focused individuals to join
our team! With a team of best-in-class customer service experts,
youll help to build and expand on client relationships, deliver the
banking products and services that meet the unique and individual
needs of clients, and create and uphold an atmosphere of superior
experience and service. At Equity Bank we’ll help you invest in
your community through volunteer opportunities which align with our
company initiatives and core values. Responsibilities and
Expectations • Build Client Relationships • Conduct professional
client conversations that build and sustain trust and credibility.
• Discover key life events happening with clients to ensure bank
products and services are meeting financial needs. • Recommend and
provide accounts, loans, and services that match clients’ financial
needs. • Promote bank products and services within and outside the
bank. • Proactively make referrals to bank partners that result in
additional revenue to the bank. • Demonstrate operational soundness
to minimize risk exposure or loss and maintain quality production.
• Adhere to operating procedures and protocols. 2. Deliver a
Consistently Superior Client Experience • Demonstrate excellent
customer service skills. • Behave in a manner to create a
welcoming, engaging, professional environment for clients to
experience. • Proactively resolve client issues in absence of or as
directed by Bank Manager. • Respond to routine client inquiries and
requests. • Perform teller duties as needed and process client
transactions. • Approve transactions for other employees within
your assigned authority limit. • Assist with bank opening and/or
closing as directed. 3. Demonstrate Compliance with Applicable Laws
and Regulations • Understand and follow applicable laws and
regulations for your job responsibilities, including but not
limited to Equity Bank Business Ethics and Conduct policy, Bank
Secrecy Act, Anti-Money Laundering, Information Security,
Suspicious Activity Reporting requirements, policies, and
procedures. • Follow deposit account opening procedures and
internal suspicious activity referral requirements and processes,
as appropriate for this position. • Actively work with clients to
understand each client’s normal account activity, as appropriate
for this position. • Complete periodic compliance training. 4.
Perform other duties as assigned or required. Required Skills &
Education • High School Diploma or equivalent • Previous banking
experience preferred • Excellent interpersonal, verbal, and written
communication skills • Computer proficiency in Windows-based
systems • Ability to maintain a high degree of confidentiality •
Strong attention to detail and organizational skills • Capable of
working with a team to determine solutions • Ability to travel to
Wichita, KS during first week of employment for required week-long
training
Keywords: , Topeka , Personal Banker, Accounting, Auditing , Topeka, Kansas
