Medical Office Assistant - Support Veterans
Company: Maximus
Location: Topeka
Posted on: May 19, 2023
Job Description:
Job Introduction: Maximus is currently hiring for a Medical
Office Assistant to join our Veterans Evaluation Services (VES)
Team. This is a Hybrid position that requires you to work both
onsite at our Topeka,KS offices as well as remotely. The Medical
Office Assistant is responsible for assisting providers and
veterans on exam days in any manner needed, general problem solving
in a solutions- oriented manner for both providers and veterans,
and updating case statuses as available. The ideal candidate
-possess the desire to assist our wounded veterans with a caring,
positive, and patriotic attitude. Job Description Summary: Clinic
Intake Specialists supporting the Veterans Evaluation Services
(administered by Maximus) make an impact everyday by assisting
providers and veterans on exam days in any manner needed. Primary
responsibilities include general problem solving in a
solutions-oriented manner for both providers and veterans as well
as update case statuses as available. Candidates must possess the
desire to assist our wounded veterans with a caring, positive, and
patriotic attitude. To prepare you for this role, the VES provides
paid, comprehensive training which ensures our specialists care for
each Veteran with the highest levels of kindness, knowledge and
professionalism. Job Summary: Essential Duties and
Responsibilities:- Perform all job functions in compliance with
HIPAA policies.- Adhere to local and externally relevant health and
safety laws and policies.- Gather and provide necessary information
to providers; may include gathering forms, documents, and vital
signs necessary to the evaluation.- Provide a high level of
customer service by greeting and directing all visitors, answering
inquiries, confirming contact and appointment information, and
otherwise facilitating a positive experience.- Document all actions
taken and other pertinent information as it relates to veteran and
provider interaction.- Clean exam rooms between each appointment
and otherwise maintain stock and cleanliness of clinic throughout
the day.- Other duties as assigned.Minimum Requirements:- High
School Diploma or equivalent.- Prior Medical or Customer Service
experience is preferred. Education and Experience Requirements: Key
Responsibilities:
- Arrive 30 minutes prior to scheduled exam
- Display snacks/water/flags/veteran material in the provider's
waiting area and post VES signs in the door
- Greet each veteran immediately, obtain medical history, any
diagnostic results or medical records and provide sign in
sheet
- Provide information to the providers (worksheets/HX
forms/day/face sheets), and assist with vitals (weight, height,
blood pressure)
- Document and update OMS comments for everything you do
pertaining to veterans and providers
- Keep all veteran's information private and confidential
- Assist the veteran in any way needed
- Always be courteous and respectful
- Adhere to local and externally relevant health and safety laws
and policiesAdditional Duties and Responsibilities:
- Maintain cleanliness of the clinic/per-diem and exam rooms
- Frequently utilizes computer, telephone, e-mail and e-fax
- Communicate and assist other departments in a collaborative
effort to expedite cases
- Work effectively within a team dynamic
- Adapt to new instructions, requests or procedures as
provided
- Maintain a high sense of urgency at all timesRequirements:
- High School diploma or general education degree (GED)
required
- Valid driver's license required
- One to two years training and/or certification in the medical
field preferred
- CPR certified preferred
- Intermediate knowledge of pertinent medical terminology
- Advanced verbal and interpersonal skills
- Advanced written communication skills, to include excellent
grammar
- Advanced reading and comprehension abilities
- Advanced analytical skills and detail-oriented
- Advanced multi-tasking skills
- Advanced organizational and prioritization skills, with strong
ability to meet strict deadlines
- Proficient typing skills
- Proficient with Microsoft Word, Microsoft Outlook, Adobe
Acrobat, general Internet -research, and beginner knowledge of
Microsoft Excel
- Must live in or near Topeka,KS
- Must be willing to travel to provide support to other clinics
within the Central region
- Must be willing to work both onsite in our Topeka, KS offices
as well as remotely -
- Must be willing and able to work some weekend shifts (Saturday
and Sunday) as neededHome Office Requirements:
- Internet speed of 20mbps or higher required (you can test this
by going to ) -
- Preferred Windows or Mac (no Chromebooks) -
- OS for Windows - Windows 10 or newer -
- OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to
12.5) or newer -
- Connectivity to the internet via either Wi-Fi or Category 5 or
6 ethernet patch cable to the home router -
- USB plug and play wired headset with a microphone and noise
suppression -
- Private work area and adequate power source -A second monitor
is highly recommended for most positions - - -#MaxVES #VESPriority
#VeteranServices #ClinicalJobs #HealthcareJobs #AssistVeterans
#VaEmployment #ExMilitaryEmployment #HiringMilitaryVeterans
#VaHiring #JobsForRetiredMilitary #VaClinicJobs #CareersForVeterans
#JobsForMilitaryVeterans #PostMilitaryJobs #CollegeJobs
#MedicalAssistant #ExamScheduler #AdministrativeAssistant -
#IntakeSpecialist #MedicalAdmin #IntakeCoordinator
#EntryLevelHealthcare - #MayMOA MAXIMUS Introduction: Since 1975,
Maximus has operated under its founding mission of Helping
Government Serve the People, enabling citizens around the globe to
successfully engage with their governments at all levels and across
a variety of health and human services programs. Maximus delivers
innovative business process management and technology solutions
that contribute to improved outcomes for citizens and higher levels
of productivity, accuracy, accountability and efficiency of
government-sponsored programs. With more than 30,000 employees
worldwide, Maximus is a proud partner to government agencies in the
United States, Australia, Canada, Saudi Arabia, Singapore and the
United Kingdom. For more information, visit
https://www.maximus.com. EEO Statement: EEO Statement: Active
military service members, their spouses, and veteran candidates
often embody the core competencies Maximus deems essential, and
bring a resiliency and dependability that greatly enhances our
workforce. We recognize your unique skills and experiences, and
want to provide you with a career path that allows you to continue
making a difference for our country. We're proud of our connections
to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior
service, are a retired veteran or a member of the National Guard or
Reserves, or a spouse of an active military service member, we have
challenging and rewarding career opportunities available for you. A
committed and diverse workforce is our most important resource.
Maximus is an Affirmative Action/Equal Opportunity Employer.
Maximus provides equal employment opportunities to all qualified
applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran
status or disabled status. Pay Transparency: Maximus compensation
is based on various factors including but not limited to job
location, a candidate's education, training, experience, expected
quality and quantity of work, required travel (if any), external
market and internal value analysis including seniority and merit
systems, as well as internal pay alignment. Annual salary is just
one component of Maximus's total compensation package. Other
rewards may include short- and long-term incentives as well as
program-specific awards. Additionally, Maximus provides a variety
of benefits to employees, including health insurance coverage, life
and disability insurance, a retirement savings plan, paid holidays
and paid time off. Compensation ranges may differ based on contract
value but will be commensurate with job duties and relevant work
experience. An applicant's salary history will not be used in
determining compensation. Maximus will comply with regulatory
minimum wage rates and exempt salary thresholds in all instances.
Posted Max: USD $22.00/Hr. Posted Min: USD $18.00/Hr.
Keywords: Maximus, Topeka , Medical Office Assistant - Support Veterans, Administration, Clerical , Topeka, Kansas
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