Digital Marketing Associate - Remote US

Company: Public Partnerships
Location: Topeka
Posted on: September 15, 2023

Job Description:

Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and self-direct their own long-term home care. Our role as the nations largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.publicpartnerships.com ). Watch the **"** What We Do **"** video on our website: https://www.publicpartnerships.com/about-us/# **Duties & Responsibilities:** + Oversee all activities on PPLs digital strategy and brand across social media platforms. + Create and develop scalable digital strategies to improve visibility, engagement and awareness. + Produce an organized flow of social media content, relevant and valuable to PPLs audiences. + Create and maintenance content calendar and organization and flow of supporting visual digital assets. + Manage website SEO, google analytics and google tag manager. + Independent daily monitoring, internal distribution, and rapid response, (with guidance) to: 1. Social media questions and comments about our programs, products, and services 2. Better Business Bureau reviews and complaints 3. Google Business reviews and questions 4. Career portals/employment reviews 5. Mobile app reviews 6. Multiple shared marketing/customer service email accounts linked to incoming inquiries from specific programs and initiatives. + Monitor, analyze and produce monthly reporting of PPLs digital media presence: 1. Inbound online feedback from all social channels 2. Inbound websites contact us requests. 3. Rating levels, and numbers of complaints/reviews 4. Microsite traffic, tags and activity 5. Competitor social activity and data + Assist cross functional partners with marketing support requests. + Other duties as assigned **Required Skills:** Customer orientation and ability to adapt/respond to different types of questions and feedback. Excellent written, verbal and interpersonal communication skills. Possess confidence to push back and challenge internal processes to deepen outstanding customer service. Ability to multi-task, prioritize, and manage time effectively. Outstanding attention to detail. Comfortable with a fast-paced, always-on, quickly changing environment. Ability to analyze and present content and social performance. Familiarity with marketing CRM systems, social media for business and SEO is a plus. Familiarity flowcode, google analytics, google tag manager and similar tools. Excitement for continual learning and monitoring social trends. Fluent in English required, bilingual a plus. **Qualifications:** Education & Experience: Bachelors degree required Minimum of 4 years of experience in a relevant field Healthcare or benefits management experience is a plus Certification: **Compensation & Benefits:** + 401k Retirement Plan + Medical, Dental and Vision insurance on first day of employment + Generous Paid Time Off + Tuition Reimbursement Program + Employee Assistance Program and more! + The base pay listed may vary depending on skills, experience, job-related knowledge, and location. Certain positions may also be eligible for a performance-based incentive as part of total compensation. Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. PPL does not discriminate based on race, color, religion, or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, protected veteran status, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.

Keywords: Public Partnerships, Topeka , Digital Marketing Associate - Remote US, Advertising , Topeka, Kansas