Customer Service Specialist
Company: PRIDE Health
Location: Lees Summit
Posted on: February 27, 2026
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Job Description:
Job Description Pride Health is hiring a Customer Service
Specialist to support our client’s medical facility based in Lees
Summit, MO 64063. This is a 6-month assignment (Possibility of
extension or conversion) opportunity and a great way to start
working with a top-tier healthcare organization! Job Title:
Outbound Customer Service Associate Location: Lees Summit, MO Pay
Range: 17/hr. on W2 Schedule: 8am-5pm cst 9am-6pm cst Duration:
Temp-Hire Summary: The primary purpose of this position is to
complete life insurance medical and financial interviews via
telephone outbound calls for multiple client companies. Duties and
responsibilities: Place outbound calls to contact life insurance
applicants. Complete interview with applicant or leave a message
for a return call Gather medical, financial, occupational, and
avocation histories during interview. Review and edit information
collection during the interview for quality assurance purposes. Use
the C4 call management system, Dialer, and Avaya Phone System to
make telephone calls. log call attempts, document information with
orders as necessary and record call results. Learn the specific
requirements stipulated by each client company. Respond to the
needs and request of clients, staff and management in a
professional and expedited manner. Observe all compliance policies
and safety policies and procedures as outlines in the Safety Manual
or safety matters included in other special trainings. Perform
other duties as assigned to meet the business needs or customer
requirements. This is not an exhaustive list of all of the duties
and responsibilities, but rather a general description of work
performed by the position . Education: HS diploma or equivalent
Bilingual in Spanish & English Required Additional Job Details:
Please review shifts carefully and include your candidates' shift
preferences (1. as in most preferable to 3. least preferable)
Experience in Life Insurance, Medical Terminology, and Customer
Service Experience are preferred. Attention to detail, ability to
be on the phone and provide great customer service, as this is a
concierge level of service. Production based and revenue generating
call center This is an onsite position, and they must be in the KC
metro area, Lenexa or surrounding areas (within 30 - 40 miles) of
Lee Summit, MO. Pride Global offers eligible employee’s
comprehensive healthcare coverage (medical, dental, and vision
plans), supplemental coverage (accident insurance, critical illness
insurance and hospital indemnity), 401(k)-retirement savings, life
& disability insurance, an employee assistance program, , legal
support, auto ,home insurance, pet insurance, and employee
discounts with preferred vendors. About Pride Health Pride Health
is Pride Global's healthcare staffing branch, providing recruitment
solutions for healthcare professionals and the industry at large
since 2010. As a minority-owned business that delivers exceptional
service to its clients and candidates by capitalizing on diverse
recruiting, account management, and staffing backgrounds, Pride
Health's expert team provides tailored and swift sourcing solutions
to help connect healthcare talent with their dream jobs. Our
personalized approach within the industry shines through as we
continue cultivating honest and open relationships with our network
of healthcare professionals, creating an unparalleled environment
of trust and loyalty. Equal Employment Opportunity Statement As a
certified minority-owned business, Pride Global and its affiliates
- including Russell Tobin, Pride Health, and Pride Now - are
committed to creating a diverse environment and are proud to be an
equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, pregnancy, disability, age,
veteran status, or other characteristics.
Keywords: PRIDE Health, Topeka , Customer Service Specialist, Customer Service & Call Center , Lees Summit, Kansas
