TopekaRecruiter Since 2001
the smart solution for Topeka jobs

Team Leader - Kansas City South, Ks

Company: H&R Block
Location: Topeka
Posted on: February 20, 2021

Job Description:

What you'll do... This Job Posting covers openings in multiple office locations within the area. Joining us as aTeam Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office. You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates. As needed, you'll also prepare accurate tax returns for clients. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. Day to day, you'll

  • Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required About H&R Block... We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation. It would be even better if you also had...
    • 2 or more years as a Tax Professional
      Bilingual candidates strongly encouraged to apply!What you'll bring to the team...
      • Prior experience working in a customer service, shift leader, or similar role
      • Experience supervising or managing people
      • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
      • Annual completion of 18-hours of continuing education and ability to meet all other IRS and applicable state requirements
      • Customer-centric mindset with strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility in work assignments based on business needs
      • High school diploma equivalent or higher

Keywords: H&R Block, Topeka , Team Leader - Kansas City South, Ks, Hospitality & Tourism , Topeka, Kansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Housekeeper
Description: Housekeeper Summary: Maintains a clean and sanitary facility at all times by performing the following duties.Duties and Responsibilities: Ensures that carts are clean, neat and stocked with supplies (more...)
Company: Rockhill Manor, Inc
Location: Kansas City
Posted on: 03/2/2021

GREETER
Description: General Summary: As a Family Dollar Greeter you will be responsible for providing exceptional customer service by greeting customers, assisting with shopping needs and protecting store assets through (more...)
Company: Dollar Tree Stores
Location: Kansas City
Posted on: 03/2/2021

Customer Service Associate
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Raymore
Posted on: 03/2/2021


Customer Service Associate
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Shawnee Mission
Posted on: 03/2/2021

Customer Service Assistant
Description: This is the perfect opportunity to join an awesome customer services CRM / events team in a growing company. If you are looking for a challenging new customer services CRM role , and you are outgoing, (more...)
Company: Flex
Location: Kansas City
Posted on: 03/2/2021

Survey Assistant Customer Service Work from Home
Description: HomeJobStaffing is a recruitment company focusing on the following.Sign-on Bonus Full or part-time survey taker positions available from home with the potential to earn 900 or more weekly. Apply today, (more...)
Company: HomeJobStaffing
Location: Kansas City
Posted on: 03/2/2021

COOK
Description: Facility:--GROSSMAN CENTERCompensation Base: Compensation Bonus if applicable : Equal Opportunity Employer.SummaryUnder general supervision, prepares large quantities of a variety of food including meats, (more...)
Company: Geo Reentry Services
Location: Leavenworth
Posted on: 03/2/2021

Customer Service/Sales
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: Home Depot
Location: Bucyrus
Posted on: 03/2/2021

Customer Service Representative -Work from Home - Healthcare
Description: Do you have experience in the medical field Anomaly Squared is a rapidly growing Customer Call Center that is looking for a few qualified individuals to work from Home who want a full time career position (more...)
Company: Anomaly Squared
Location: Kansas City
Posted on: 03/2/2021

The Home Depot: Retail Associate
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Kansas City
Posted on: 03/2/2021

Log In or Create An Account

Get the latest Kansas jobs by following @recnetKS on Twitter!

Topeka RSS job feeds