Customer Service Representative
Company: Advanced Call Center Technologies
Location: Junction City
Posted on: February 20, 2021
|
|
Job Description:
Advanced Call Center Technologies is hiring full-time Customer
Service Representatives (CSRs) in Junction City, KS. We offer full
benefits!Your health and safety are important to us. We have
implemented COVID-19 safety measures in place for our interviewing
process and employees. Interviews are actively being scheduled.
Local applicants that can commute only, please!These positions
involve--customer care only-no selling. You'll receive base pay
plus bonuses for achieving performance targets. There is huge
earning potential!Customer Service Representatives at ACT support
American businesses across industries and across the USA. Through
our new programs, you will have the opportunity to fast track your
personal advancement within the company. You can turn this "job"
into a long-term career with Advanced Call Center Technologies
today!We offer the following benefits:--- We contribute to the cost
of your health care, making benefits affordable for you, your
spouse, and/or children after 90 days--- Paid time off and paid
holidays after 90 days--- Hourly and overtime pay, with tremendous
bonus opportunities based on personal performance--- Job stability
with flexible full-time schedules--- Paid training, so you can be
successful even without experience--- Opportunities to advance
within the company--- Fantastic supervisors and a positive work
environment--- Optional pet insuranceThe ACT Junction City, KS
location is experiencing incredible growth, which is creating a lot
of new roles and promotions. We like to promote from within-as a
matter of fact, 95% of our Leadership has been promoted from this
CSR position.As a Customer Service Representative you will use your
excellent communication and interpersonal skills to receive inbound
calls from consumers and assist them with billing inquiries,
payments, credits, fraud alerts, internet and cell phone services,
and mortgage servicing.Education requirements-----High school
diploma or GED Experience requirements--- Minimum of 3 months
experience in a customer service focused role--- Experience with
business lines in Finance and Healthcare, Telecom, or Account
Services is preferred Qualifications--- Must be able to
successfully pass criminal background check--- Must be a problem
solver with good negotiation skills--- Self-driven and motivated to
meet individual service goalsResponsibilities--- Answering calls
from customers looking for assistance with their account. These
could include questions on outstanding balances, credit lines, how
to obtain a title, or a change of address.--- Using several
computer applications to log and locate information which will be
used to identify, research, and resolve customer issues, answer
questions, or identify a solution.--- Responding promptly to
customer needs. Asking for the customers feedback to improve
service.--- Maintaining confidentiality. Listening to others
without interrupting. Keeping emotions under control, and remaining
open to others' ideas and try new things.--- Speaking clearly and
persuasively in both positive or negative situations. Listening and
getting clarification. Responding quickly and effectively to
customer questions.--- Looking for ways to improve and promote
quality. Applying feedback to improve personal performance.
Monitoring your own work to ensure quality.Skills--- Problem
solving skills--- Data entry and basic computer skills---
Self-driven and motivated to meet individual goals--- Ability to
multitask Work hours--- Full-time with various schedules available.
The recruitment and management team are actively reviewing
applicants and scheduling interviews for immediate start dates.
Read over the responsibilities and skills, if you identify with
what it takes to be a stellar CSR, click "Apply now" and let us
know who you are.ACT provides Equal Employment Opportunities (EEO)
to all employees and applicants for employment without regard to
race, color, religion, sex, national origin, age, disability or
genetics. In addition to federal law requirements, ACT complies
with applicable state and local laws governing nondiscrimination in
employment in every location in which the company has
facilities.
Keywords: Advanced Call Center Technologies, Topeka , Customer Service Representative, Hospitality & Tourism , Junction City, Kansas
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Hospitality & Tourism Jobs68W Health Care Specialist Description: Be the first line of defense against injury and illness of civilians after natural disasters, and the Soldiers who serve and protect our Nation every day. As a Health Care Specialist in the Army National (more...) Company: Army National Guard Location: Kansas City Posted on: 02/27/2021 Open Interviews! Description: We are hiring Warehouse Worker team members at our Distribution Center located in Kansas City, MO. xa0 15.00 starting wage for Material Handlers Join us on-site Company: O'Reilly Auto Parts Location: Kansas City Posted on: 02/27/2021 Supermarket Shopper (Car Required) Description: FULL-SERVICE SHOPPER 10 Why shop and deliver with Instacart 10 Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible (more...) Company: Instacart Location: Kansas City Posted on: 02/27/2021 Cashier Description: Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Company: The Home Depot Location: Kansas City Posted on: 02/27/2021 The Home Depot: Customer Service Associate Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn Company: The Home Depot Location: Kansas City Posted on: 02/27/2021 Seasonal Retail Associate Description: Job DescriptionPosition Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates Company: The Home Depot Location: Leavenworth Posted on: 02/27/2021 Parts Delivery Description: O'Reilly is now hiring Parts Delivery drivers. Our parts delivery team members are responsible for the safe and efficient delivery of parts to our professional customers. They are also responsible for (more...) Company: O'Reilly Auto Parts Location: Kansas City Posted on: 02/27/2021 Cook Description: CookUS-MO-KANSAS CITYRequisition ID: 212Shift: Day Shifts Night ShiftsOverview br br Healthcare Services Group HCSG services thousands of accounts nationwide and is now hiring a Cook in your area (more...) Company: Healthcare Services Group, Inc. Location: Kansas City Posted on: 02/27/2021 Guest Service Expert - Sheraton Overland Park Hotel - (21015088) Description: Live Fully at Marriott International 1 Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world (more...) Company: Marriott International, Inc. Location: Shawnee Mission Posted on: 02/27/2021 Deliver with GoPuff - No Restaurants, No Riders Description: goPuff, a leading consumer technology platform delivering everyday essentials in minutes from local facilities, is looking for delivery partners to deliver through goDrive, an app that connects Delivery (more...) Company: goPuff Location: Kansas City Posted on: 02/27/2021 |