Part-time Customer Service Representative
Company: Farmers Insurance - The District Office of Joshua
Location: Saint Marys
Posted on: November 18, 2021
Our office is expanding and we are looking to hire the right
individual to join our outstanding customer service team. Our
Customer Service Representative will be responsible for providing
exceptional customer service to our current clients and new
prospects, processing policy change requests, maintain knowledge of
our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not
required but would be a greater benefit relating to customers in
the beginning for this position. Salary Range: $10.00 - $12.00 per
hour Benefits Bonus Opportunities Paid Time Off (PTO) Weekends Off
Holidays Off Hands On Training Career Development & Growth
Responsibilities Immediately greet all customers, entering the
office, in a friendly and helpful manner. Take premium payments
from customers. Ask each customer for referrals and explain our
referral program. Treat each customer contact as a cross and
up-sell opportunity including financial products. Answer incoming
phone calls on the first ring. Return all phone messages promptly.
Prospecting and generating new business through leads & referral
sources. Generating insurance quotes. Provide exceptional customer
service. Be outstanding at relationship building. Requirements
Possess an upbeat, positive and enthusiastic attitude. Create
relationships from a cold start. Professional phone etiquette.
Great Customer Service Skills. Ability to obtain or possess an
active Life & Health Insurance license. Ability to obtain or
possess an active Property & Casualty Insurance license.
Keywords: Farmers Insurance - The District Office of Joshua , Topeka , Part-time Customer Service Representative, Hospitality & Tourism , Saint Marys, Kansas
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