Customer Service Representative

Company: Crash Champions
Location: Topeka
Posted on: November 19, 2021

Job Description:

Job Description We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services --- Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Company Description Crash Champions began as a small shop in New Lenox, IL. After years of owning just one location, President and CEO, Matt Ebert, knew that he was doing something truly different in the industry and began to open more locations throughout Chicagoland. Since 2014, the Crash Champions name has grown to include over 130 locations, with more opening in the coming years. Crash Champions has changed the way our employees and customers view the traditional "body shop". Every Crash Champions location is fully aluminum certified and most have over 25,000 square feet of production space to make each employee as productive as possible. Training to repair today's vehicles is a top priority at Crash Champions and we continue to focus on OEM Certifications to ensure safe and proper repairs. We are not your traditional body shop, we are Crash Champions, Your Collision Repair Heroes

Keywords: Crash Champions, Topeka , Customer Service Representative, Hospitality & Tourism , Topeka, Kansas