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Area Managing Director, W Hotels - US & CAN

Company: Marriott
Location: Topeka
Posted on: September 12, 2023

Job Description:

**Job Number** 23126501 **Job Category** Property Leadership **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule** Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Management **POSITION SUMMARY** The Area Managing Director, W Hotels role is responsible for the operational leadership and management of W Hotels properties in the US & Canada. The role ensures a seamless implementation and execution of the W Hotels brands product, service, and programming strategy and initiatives and enliven the brands iconic Whatever/Whenever ethos for the next generation of our guests in the brands current and critical evolution. This bold thought leader will work in close partnership with W Hotels General Managers and provides leadership, resources, and influence to positively affect the overall performance of the properties in all areas, including talent/employee, customer, owner, and financial. The Area Managing Director, W Hotels US & Canada will support the Continent Presidents and Managing Director, Luxury in development efforts and pipeline strategy to ensure continued growth and serve as the principal interface with property ownership. This position will partner closely with the Market AVPs to maintain the W Hotels brands alignment in a specific geography. The role will align and collaborate closely with the Managing Director, Luxury US & Canada, President, Luxury and the Vice President, Global Brand Leader, W Hotels on the continent priorities and initiatives pertinent to W Hotels Global Brand Plan and align on a long-term continent brand strategy and its impact on US & Canada properties. The role will also closely collaborate with key operational corporate stakeholders including Luxury Operations, Design, B&F (Beverage & Food), Procurement, and Quality. Serve as the W Hotels primary point of contact in the US & Canada Continent team acting as the foremost local expert on Lifestyle/Luxury brand standards/culture. Serve as a secondary spokesperson for external media outlets focusing on initiatives and products rather than broad brand performance. **EXPECTED CONTRIBUTIONS** + Operations/Property Management + Maintain brand standards and drive brand differentiation for W Hotels within area + Utilize property, continent, and centralized corporate services to ensure operational excellence + Conduct comparative analyses and gather/share best practices to gain efficiency and productivity at W Hotels operations across the continent + Collaborate with Global Brand Leader and Managing Director, Luxury on new W Hotels development in continent + Deliver balanced scorecard results across area of responsibility + Approve property and area customer engagement/guest satisfaction goals and ensure action plans are being executed + Talent Management + Approve property and area talent/employee engagement goals and total compensation strategies and ensure action plans are being executed + Accountability for selection and elimination of property GMs + Accountability for developing bench strength for GM level + Accountability for initiating the LPA for property GMs and conducting midyear and year-end performance reviews with GMs as well as setting goals and expectations for direct reports and ensuring accountability for successful performance + Sales and Revenue Management + Review sales goals and strategies in area to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market + Develops effective revenue management strategies and sets aggressive goals that drive the areas financial performance + Monitor and communicate changes regarding market conditions in area to both supervisors and subordinates + Leverage continent sales engines as well as initiate independent and proactive sales activities when appropriate to generate demand + Financial Management + Accountable for P&L performance of area hotels + Partner with Managing Director to conduct property level financial critiques + Partner with Managing Director to take responsibility for reviewing and approving property operating budgets and CapEx plans + Develop strategies to improve properties financial performance + Accountable for cost containment and leveraging efforts within area + Collaborate with Revenue Management, Sales & Marketing, and Finance to effectively manage P&L + Direct capital expenditure funds towards priorities outlined in the brand business strategy and hotel positioning + Leverage contracts negotiated with retailers, service vendors, and other contractors to benefit the properties in area, in accordance with SOPs + Owner Relations + Establish and maintain relationship with owners + Manage an effective balance between owner interests and MI interests + Build owner loyalty through proactive communication, setting and managing expectations, problem solving, and delivering solid business results + Maintain knowledge of loan agreements and management contract requirements for area properties + Ensure compliance with contract, owner obligations, and reporting requirements + Collaborate with FBP to meet with asset managers/owners for business reviews + First level escalation for owner issues that cannot/should not be resolved at the GM level. Resolves issues his/herself or escalates to OFS rep (if a portfolio owner in US & Canada) and/or COO, as appropriate + Other + Perform other duties as appropriate. + Travel is required approximately 40%. **CANDIDATE PROFILE - KEY TALENTS AND EXPERIENCE DESIRED** REQUIRED: + 10+ years of progressive experience in hotel industry preferred and prior leadership roles or GM assignments with responsibility for multiple units; background in Lifestyle/Luxury brands preferred + Excellent food & beverage, event management, rooms operations, revenue management, human resources and quality assurance skills, including experience with strategic planning, budgeting, negotiating and interpreting contracts, SOPs, and project management + Demonstrated ability to operate in a matrix organization and leverage centralized organizational resources + Ability to independently manage multiple projects simultaneously + Demonstrated ability to deliver results in adverse conditions when faced with complexity and ambiguity + Experience evaluating business trends and risks and successfully developing/implementing new business programs and strategies that enhance multi-unit business performance while mitigating business concerns + Track record of creating positive and influential owner relationships PREFERRED SKILLS AND KNOWLEDGE: + Ability to creatively execute against strategy and drive results; can create unique guest experiences and maximize revenue within the brand framework + Strong organization skills + Financial management and analytical skills (e.g., ability to analyze P&L statements, develop operating budgets, forecasting, and capital expenditure planning) + Ability to evaluate business trends, determine applicability, and modify business strategies accordingly + Ability to manage customer preference, loyalty, and engagement + Ability to take constructive action without relying on directions from others + Ability to network and build relationships to grow the business + Strong problem-solving skills; encourages new innovative solutions when appropriate + Strong communication skills (verbal, listening, writing, presentation) + Effective influence, consensus building, and negotiation skills + Ability to effectively manage and support change + Strong associate relations and customer relations skills + Proven success in talent management and manpower decisions Education and Professional Certification: + Bachelors degree in related area, or equivalent relevant experience + Graduate degree preferred, e.g., MBA or related degree **California Applicants Only:** The salary range for this position is?$251,859?to?$400,000?annually. **Colorado Applicants Only:** The salary range for this position is?$228,963?to $375,000?annually. **New York City & Westchester Applicants Only:** The salary range for this position is?$277,046?to?$400,000?annually. **Washington Applicants Only:** The salary range for this position is?$251,859?to?$375,000?annually. In addition to the annual salary, the position will be eligible for annual bonus and restricted stock units/stock grants. This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. _Marriott International is an equal opportunity employer. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

Keywords: Marriott, Topeka , Area Managing Director, W Hotels - US & CAN, Hospitality & Tourism , Topeka, Kansas

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