Company: Favorite Healthcare
Posted on: January 20, 2023
About the jobThis role profile is a blend of both the job
description and person specification and clearly demonstrates the
relationship between specific tasks and personal attributes. It is
not exhaustive but is intended to give an overview of the role
which will naturally change from time to time in line with business
requirements.Company DescriptionFavorite Healthcare Staffing is the
nation's premier provider of healthcare professionals, offering a
full range of per diem, allied health, contract, travel
assignments, as well as permanent placement opportunities. Favorite
continues to set the industry standard for quality, service, and
integrity in healthcare staffing and services.What makes Favorite
Healthcare Staffing unique? The answer is simple - our people. From
the commitment to our communities to our "work hard play hard"
mentality, it's our people who define who we
are.Compensation:$45,000.00Position Details:Definition of Work:The
Recruiter is responsible for placing employees on temporary
assignments, performing personnel-related duties, and providing
clients with customer support.Reporting Relationships: - The
Recruiter reports to a Branch Director. If an office does not have
a Branch Director, The Recruiter reports directly to a Vice
President or Regional Manager. - Recruiters assist Branch Director
in the supervision of the temporary healthcare professionals.JOB
RESPONSIBILITIES AND TASKS:1. Staffing Transactions (35%)a.
Receives client orders for staffing services. Enters orders onto
computerized scheduling system. Reviews orders for travelers.b.
Anticipates client staffing needs based on current and past usage
of temporary employment services and assigns employees as
appropriate (assumptive booking).c. Schedules employees on
temporary per diem and travel assignments.d. Sends employee
profiles to clients.e. Reads and interprets staffing reports to
maximize shifts booked and eliminate scheduling errors.f. Works
with the Travel Department on placing nursing professionals on
travel and other long-term assignments.g. Matches temporary
healthcare employees to client needs based on their credentials and
experience.2. Availability and Pump Calls (20%)a. Obtains
availability to work and preference for work assignments from
employees. Enters availability into computerized scheduling system.
Matches availability against open orders.b. Contacts clients to
determine per diem and travel staffing needs and solicit orders.
Informs clients about the availability of staff employees.3. Client
and Employee Relations (10%)a. Establishes and maintains good
working rapport with clients and employees. Resolves client and
employee issues.b. Confirms assignments with employees and clients.
Notifies clients and employees of shift cancellations.c. Makes
alternate staffing assignments to meet client and employee needs.
Automatically rebooks employees who participate in auto-rebook
program.d. Communicates company-related information to current and
prospective clients and employees.e. Participates in the
progressive discipline process with temporary healthcare
professionals by giving verbal and written warnings up to and
including termination when necessary. Makes recommendation to
Branch Director to resolve client and employee issues.4. Employee
Screening and Personnel Recordkeeping (20%)a. Screens potential
applicants and determines if they meet minimum employment
qualifications including eligibility.b. Processes job applicants.
Reviews employment policies and procedures, administers tests,
shows, videos, and completes personnel paperwork.c. Checks employee
references and verifies license(s) and other credentials. Processes
criminalbackground check(s), drug test, and any other
pre-employment background investigations.d. Enters new employee
information into the computerized scheduling and internet profile
systems according to their expertise to ensure their experience
level matches the clients requirements.5. Operations (10%)a.
Completes new client information and forwards to Payroll/Billing
department.b. Reviews weekly invoices and payroll reports for
errors. Resolves payroll and billing problems.c. Gives and receives
report from the National Operation Center.d. Runs and analyzes
daily transaction reports.e. Attends Wig meetings as scheduled.6.
Miscellaneous (5%)a. Reports problems and special concerns to
Branch Director. Recommends steps to resolve client and employee
problems.b. All other duties as assigned.Required Knowledge,
Skills, and Abilities: - Excellent customer service and human
relations skills. - Knowledge of basic nursing and medical
terminology. - Knowledge of basic computer operation and peripheral
use. - Excellent verbal and written communication skills. - Ability
to communicate clearly and effectively on the telephone. - Ability
to type 35 words per minute. - Ability to develop and maintain
effective working relationships. - Ability to maintain a
professional demeanor under stressful conditions. - Ability to
maintain consistent and regular attendance.Equipment
Used:Multi-line telephone, personal computer (PC) and printer,
scanner, fax machine, and other office equipment.Qualifications:A
high school degree or equivalent and at least one year of related
staffing, human resources, or similar experience. A related degree
from a four year college or university is
preferred.#INDFAVApplicants must be able to show proof that they
are legally eligible to work in the United States. Favorite
Healthcare Staffing, LLC is an equal opportunity employer and does
not make hiring decisions based on race, color, religion, gender or
other protected classes.
Keywords: Favorite Healthcare, Topeka , Recruiter, Human Resources , Topeka, Kansas
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