TopekaRecruiter Since 2001
the smart solution for Topeka jobs

Field Service Technician (Digital Service Specialist)

Company: Canon USA
Location: Topeka
Posted on: November 17, 2020

Job Description:

Location: US-KS-TopekaRequisition ID: 23996Category: Field ServicePosition Type: Full-TimeOverview

The Field Service Technician services and maintains Canon Solutions America supported, multi-functional equipment in accordance with Service and Parts Standards to achieve efficiency and a high level of customer satisfaction. Diagnoses mechanical and system issues using established procedures and performs basic customer network installs. Unresolved problems will be escalated in accordance with standard procedures.

Responsibilities

- Diagnoses mechanical and system issues, using established procedures for products on which you are certified.
- Services and repairs designated equipment, as assigned, to Canon standards and specifications and are successful on those repairs with support as required.
- Reports to manager product failure trends and serviceability issues with necessary supported documentation ensuring accurate information and record keeping.
- Meets customer demands by providing efficient, responsive and accurate Field/Shop/onsite repairs.
- Properly maintains all technical information, FSR's, Expense Reports and Canon property assigned.
- Communicates with supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service related problem areas.
- Responsible for maintaining the performance of machines to which you are assigned as the primary engineer.
- Responsible for maintaining performance at a level which help to achieve the districts overall metric targets.

Qualifications

- Typically requires general education and/or vocational training but little to no experience.
- Associates degree in electronics or electrical engineering capacity from an accredited college or technical school or equivalent experience.
- Possesses a basic understanding of internet environments. Successful completion of the 120 day introductory period and completion of the PDIF new hire class.
- Possesses good customer communication and satisfaction skills.
- Will require local travel (valid driver's license and acceptable driving record necessary.
- Must be able to lift 50 lbs and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling).

*New technicians participate in Canon's 7 week comprehensive training program known as Printing & Digital Imaging Foundations (PDIF), learning the fundamentals of the electrical and mechanical systems that are integral to the office automation process, in addition to learning troubleshooting and customer service skills. On-going training and technical certification are conducted on a regular basis throughout your career as a technician.

Company Overview

About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Oc brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.

Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

If you are not reviewing this job posting on our Careers' site csa.canon.com/careers , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers .

#CSA

Posting Tags

#LI-KG1 #CSACB #PM20

Keywords: Canon USA, Topeka , Field Service Technician (Digital Service Specialist), IT / Software / Systems , Topeka, Kansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Lead Applications Developer, TIBCO Engineer
Description: JOB SUMMARY br Responsible for creating and developing enterprise web-based software applications. Applies expert knowledge on application development technologies and technical trends. Works on projects (more...)
Company: SPECTRUM
Location: Kansas City
Posted on: 11/28/2020

In-Home Usage Tester (Product Tester from home) Part-time
Description: American Consumer Panels reg , located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : br br In-Home Usage Tester (more...)
Company: American Consumer Panels
Location: Kansas City
Posted on: 11/29/2020

Senior Software Developer-.NET
Description: What you'll do... bull Lead, manage, coach, train and motivate a high-performing development team. bull Provide technical expertise to design, develop and maintain software components and products (more...)
Company: H&R Block
Location: Kansas City
Posted on: 11/28/2020


Software Quality Specialist - Marine Products
Description: Garmin---s marine division is hiring a Software Quality Specialist at our headquarters in Olathe, Kansas, a beautiful suburb of the Kansas City metro area. In this very hands-on role you will manually (more...)
Company: Garmin
Location: Olathe
Posted on: 11/29/2020

Entry Level Software Engineer
Description: As a leader in recruiting emerging technology talent across the country, Revature is looking forward to hiring over 300 new Entry Level Software Engineers in the next 4 weeks.One day someone is going (more...)
Company: Revature
Location: Saint Joseph
Posted on: 11/28/2020

Entry Level Software Engineer
Description: As a leader in recruiting emerging technology talent across the country, Revature is looking forward to hiring over 300 new Entry Level Software Engineers in the next 4 weeks.One day someone is going (more...)
Company: Revature
Location: Kansas City
Posted on: 11/29/2020

Mobile General Notary
Description: Certified Mobile Notary Service certifiedmobilenotaryservice.com is now seeking Mobile Notaries nationwide to assist customers in the general public with notary signings. If you are a new notary then (more...)
Company: Certified Mobile Notary Service
Location: Kansas City
Posted on: 11/29/2020

Assoc Software Engineer-.NET
Description: What you'll do... br br ul br li Use tools, languages, coding standards and best practices to develop new product features and maintain year over year product functionality and enhancements. (more...)
Company: H&R Block
Location: Kansas City
Posted on: 11/28/2020

12T Technical Engineer
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br Technical Engineers pen the plans that lead construction crews to success. As a Technical Engineer in the Army National Guard, you will (more...)
Company: Army National Guard
Location: Olathe
Posted on: 11/28/2020

Business Intelligence Developer
Description: Job Description Cerner's growing and looking to hire a Business Intelligence Developer in our Record Retrieval group. As a Business Intelligence Developer, you will design and develop reporting assets (more...)
Company: Cerner Corporation
Location: Kansas City
Posted on: 11/28/2020

Log In or Create An Account

Get the latest Kansas jobs by following @recnetKS on Twitter!

Topeka RSS job feeds