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Technical Support Technician

Company: Info Origin Inc.
Location: Topeka
Posted on: February 23, 2021

Job Description:

Excellent opportunity to work on Contract for you!!Hurry up-Click on Apply!!Note:

  • This will be on-site position
  • Candidate must be local.Position Title: Technical Support Technician Position Location: Topeka, KS Position Duration: Contract (6+ Months)Specific Duties:This position provides technical assistance for the user's computer equipment for the enterprise. This is considered Tier 2/3 support. Duties include, but aren't limited to, resolving incident's (IR's) within the ServiceNow ticketing system, provide onsite and remote troubleshooting, and fixes to resolve computer issues, and work with vendors to get replacement parts for the equipmentProvide hardware peripheral installations and demonstrating hardware and software to computer users. Completes new machine deployments, install and upgrade software as needed, and help establish formal standards and procedures to be used within desktop support division.Experience and Skills required:
    • 5 years of related technical experience
    • Moderate levels of experience in supporting Microsoft Windows Server Operating Systems, Microsoft Windows 7 and Windows 10 Enterprise and applications are highly desired.
    • Basic understanding of LAN and WAN networks, DNS, DHCP, AD, Firewalls, and NTFS permissions.
    • Help Desk and Customer Support Experience, Ability to Multi-Task and Manage Multiple Systems, Work well independently and with team members
    • Knowledge and ability to utilize the current version of the following products: Microsoft WindowsEducation required:
      • B.S. degree or equivalent experience in applicable fieldWhy Should You Apply?
        • Good Pay
        • Good Cooperative environment.Interested? You must click on Apply Now for this position. - provided by Dice

Keywords: Info Origin Inc., Topeka , Technical Support Technician, IT / Software / Systems , Topeka, Kansas

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