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Technical Advisor - Storage

Company: Ensono
Location: Topeka
Posted on: November 21, 2022

Job Description:

Technical Advisor StorageJR008387The Technical Advisor Storage ensures the stability, integrity, and efficient operation of SAN and NAS arrays, SAN switches, out-of-band managed storage arrays, as well as any array or appliance-based replication.Key Responsibilities

  • Partners with the Technical Delivery Manager and other Technical Leader to identify and capture database operational risks, insights, and improvements.
  • Assists in the development and execution of improvement plans.
  • Partners with Solution Architects to review and validate a solutions feasibility; also makes solution recommendations.
  • Enhance Change Order Execution for Run teams
  • Coordinate and Communicate Virtualization Technology roadmaps to the client stakeholders
  • Coordinate and communicate RCA to client stakeholders
  • Interface between Ensono teams and client stakeholders to identify and bring efficiencies, thought leadership and process improvements to the client environment.
  • Travel requirements as needed based on client and Ensono needs.
  • Will participate in Knowledge Transfer activities for new client on-boarding activities to transition support to BAU database teams.Skills
    • Proficiency in interacting with vendors.
    • Excellent understanding of OS and compute technologies
    • Strong troubleshooting skillset.
    • Knowledge with scripting tools like powersheel, Javascript, Bash, Perl, Python, etc.
    • Strong Knowledge of various platforms (Mainframe, Distributed Systems, IBMi) OS platforms: Unix, Linux, Hpux, Windows, Solaris, AIX.
    • Strong working knowledge of tools, Ansible, Chef, Salt, Shavlik, RHEL Satellite
    • Strong working knowledge of App Dynamics toolset or New Relic a plus.
    • Must have excellent communication skills since working directly with the client is a significant requirement of this position.
    • Deep understanding of HW and SW infrastructure.
    • Proficient in Microsoft suite (Excel, Word, Powerpoint) to a level of creating documents which can be shared with clients.
    • Exceptional interpersonal, verbal andwritten communication skills
    • Customer Service skills at management level
    • Experience establishing and documenting processes and procedures
    • Strong collaboration and teamwork skills
    • Understand a large-scale 247 production environment
    • Strong problem solving and analytical skills with knowledge of problem analysis
    • Must be self-motivated and able to manage multiple projects simultaneously.
    • ITIL certification desirable
    • Willingness to take ownership of issues and progress to resolution
    • Ability to host meetings and conference calls.Experience
      • Minimum of 10 years of experience within a highly complex environment
      • Technical knowledge across multiple OS and other relevant technology platforms
      • Knowledge of DR planning and execution
      • Experience with client facing and Service Delivery communication acumen.
      • Experience with on-boarding new clients in a managed service
      • Experience of working within a managed services environment is advantageous.
      • College degree or equivalent experienceJR008387

Keywords: Ensono, Topeka , Technical Advisor - Storage, IT / Software / Systems , Topeka, Kansas

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