Senior Database Administrator
Company: EDB
Location: Topeka
Posted on: April 19, 2024
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Job Description:
A Little About Us
Innovative, collaborative minds wanted. The world loves Postgres.
We envision a world where organizations thrive by harnessing the
full power of Postgres, the world's fastest growing and most loved
and used open source database. Our mission is to enable data teams
everywhere to harness the full power of Postgres, whether on
premises or in the cloud, with high availability, reliability,
scalability, and security.
We're #1 in Postgres. We aspire to become #1 in Postgres AI. We've
been major contributors to Postgres since the beginning and we are
proud to call thousands of boundary-pushing customers our partners.
Proud though we are, we are not resting on our laurels. There's
plenty of work to do. The good news is that everything we do will
impact Postgres, which is to say that it will impact the world. No
pressure.
EDB empowers organizations to take control of their data. As one of
the leading contributors to the vibrant and fast-growing Postgres
community, EDB is committed to driving innovation in AI, data and
enterprise database technology. Our work is fueled by creative,
dedicated people who are committed to help our customers and the
community take Postgres everywhere. Join us!
Job Summary
We're looking for a Senior Support Engineer to join our Support
Services team on the West Coast of the U.S.
As a Senior Support Engineer you will be a part of our Support
Services team that is 100% Remote working on a global team. You
will be responsible for maintaining and managing Postgres
databases, partnering closely with our clients by providing
guidance, support and execution following best practices.
Candidates please note : This role will be required to work the
schedule of Wednesday to Saturday from 7-6 PM Pacific Daylight Time
(PDT). Again, candidates who are located on the West Coast of the
United States is preferred. This role can be located 100%
remotely.
What your impact will be:
Work with customers to provide in-depth technical troubleshooting
and recommend appropriate workaround(s) and solutions for all EDB
product lines and open-source PostgreSQL products.
Collaborate with and mentor junior and mid-tier support engineers
to triage issues.
Create reproducible test cases, file development requests, and
offer patches when possible.
Collaborate with development resources, many of whom are core
members and major contributors to the PostgreSQL community, to
identify bugs and performance bottlenecks
Serve as the primary point of contact to premium customers on
priority engagements.
Document solutions, procedures, and standards for customers as well
as for internal use.
What you will bring:
5+ years of significant experience with PostgreSQL, as well as
experience with Oracle, MySQL, MongoDB, or equivalent knowledge
Bachelor's degree in Computer Science or equivalent knowledge
Working knowledge of PostgreSQL third-party tools (i.e., pgpool,
patroni, pgbouncer, etc.)
Outstanding communication skills (both written and verbal)
Strong problem-solving skills for abstract and complex issues
Quick-thinking, able to work well under pressure
Adept at documenting efforts, actions, and results
Experience liaising with Engineering teams
What will give you an edge:
Technical Support experience
Experience with machine learning and AI
Recent working experience with Microsoft.NET, Java and/or C/C++
Experience with Oracle or SQL Server
Experience with Docker, OpenShift & Kubernetes
Experience with Amazon Web Services and RDS
Experience with Microsoft Azure
Experience with Zookeeper or Kafka
#LI-Remote
EDB is committed to supporting our employees' overall well being by
offering a range of benefits and resources to promote a healthy
work-life balance and wellness. We provide access to Modern Health
to aid employees in health and wellness tips and practices, as well
as Wellness Fridays extending to June 2024! Check out our career
site for more information on perks and benefits and reach out to
our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in
our mission to supercharge Postgres, and we understand that not
everyone will check every box. We'd love to hear from you and we
want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate
diversity and are committed to creating an inclusive environment
for all employees. EDB was built on a commitment to trust and
respect each other and to embrace an array of people and ideas.
These values remain at the center of our culture and are key to our
company's integrity.
EDB does not seek or accept unsolicited resumes or CVs from
recruitment agencies. EDB and its affiliates are not responsible
for, and will not pay, any fees, commissions, or any other similar
payment related to unsolicited resumes or CVs except as required in
a written signed agreement between EDB and the recruitment agency
or party requesting payment of a fee.
#LI-Remote #BI-Remote
Keywords: EDB, Topeka , Senior Database Administrator, IT / Software / Systems , Topeka, Kansas
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