TopekaRecruiter Since 2001
the smart solution for Topeka jobs

Field Service Technician (Digital Service Specialist)

Company: Canon USA
Location: Topeka
Posted on: November 17, 2020

Job Description:

Job Description Location: US-KS-Topeka Requisition ID: 23996 Category: Field Service Position Type: Full-Time Overview The Field Service Technician services and maintains Canon Solutions America supported, multi-functional equipment in accordance with Service and Parts Standards to achieve efficiency and a high level of customer satisfaction. Diagnoses mechanical and system issues using established procedures and performs basic customer network installs. Unresolved problems will be escalated in accordance with standard procedures. Responsibilities - Diagnoses mechanical and system issues, using established procedures for products on which you are certified. - Services and repairs designated equipment, as assigned, to Canon standards and specifications and are successful on those repairs with support as required. - Reports to manager product failure trends and serviceability issues with necessary supported documentation ensuring accurate information and record keeping. - Meets customer demands by providing efficient, responsive and accurate Field/Shop/onsite repairs. - Properly maintains all technical information, FSR's, Expense Reports and Canon property assigned. - Communicates with supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service related problem areas. - Responsible for maintaining the performance of machines to which you are assigned as the primary engineer. - Responsible for maintaining performance at a level which help to achieve the districts overall metric targets. Qualifications - Typically requires general education and/or vocational training but little to no experience. - Associates degree in electronics or electrical engineering capacity from an accredited college or technical school or equivalent experience. - Possesses a basic understanding of internet environments. Successful completion of the 120 day introductory period and completion of the PDIF new hire class. - Possesses good customer communication and satisfaction skills. - Will require local travel (valid driver's license and acceptable driving record necessary. - Must be able to lift 50 lbs and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling). *New technicians participate in Canon's 7 week comprehensive training program known as Printing & Digital Imaging Foundations (PDIF), learning the fundamentals of the electrical and mechanical systems that are integral to the office automation process, in addition to learning troubleshooting and customer service skills. On-going training and technical certification are conducted on a regular basis throughout your career as a technician. Company Overview About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Oc brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more. We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans. If you are not reviewing this job posting on our Careers' site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers. #CSA Posting Tags #LI-KG1 #CSACB #PM20 PI125799711

Keywords: Canon USA, Topeka , Field Service Technician (Digital Service Specialist), Other , Topeka, Kansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Merchandising
Description: Job Description Merchandising Execution Associates:All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising projects, planogram maintenance, (more...)
Company: Home Depot
Location: Blue Springs
Posted on: 11/28/2020

CDL-A Company Tanker Truck Driver Over The Road
Description: Job Description Celebrating over 100 years of solid success, Quality Carriers wants
Company: Quality Carriers, Inc.
Location: Blue Springs
Posted on: 11/28/2020

Packaging Specialist
Description: Auto req ID: 258817BR br Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx Ground
Location: Blue Springs
Posted on: 11/28/2020


Packaging Professional
Description: Auto req ID: 258817BR br Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx Ground
Location: Blue Springs
Posted on: 11/28/2020

CDL A Trainer Position
Description: Become a Total Trainer and earn 65,000 your first year Enjoy Upgrade Bonus of 600 Monthly Safety
Company: Total Transportation of Mississippi, LLC
Location: Blue Springs
Posted on: 11/28/2020

School Bus Driver
Description: Sign on Bonus This is a great job opportunity for a parent because you can be on the same school schedule as your child, school hours, holidays off, bring your child with you on the bus. Responsible (more...)
Company: Apple Bus Company
Location: Blue Springs
Posted on: 11/28/2020

(Earn Up To $16/Hr) Amazon Warehouse Operator Flexible Shifts
Description: Location: Lenexa,
Company: Amazon
Location: Blue Springs
Posted on: 11/28/2020

CDL A Truck Driver
Description: Job Description Company Driver Regional 72k Dry Van/Driver Assist
Company: Cardinal Logistics
Location: Blue Springs
Posted on: 11/28/2020

CDL A Truck Driver
Description: Company Driver Regional 68k Curtain Side/No Touch Benefits after 30 days Requisition ID: 652 For More Information, Contact a Recruiter 1.800.935.3131
Company: Cardinal Logistics
Location: Blue Springs
Posted on: 11/28/2020

Owner Operator CDL A Truck Driver
Description: Total Transportation is now hiring Owner Operators Here at Total we have great customers and need more
Company: Total Transportation of Mississippi, LLC
Location: Blue Springs
Posted on: 11/28/2020

Log In or Create An Account

Get the latest Kansas jobs by following @recnetKS on Twitter!

Topeka RSS job feeds