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Lead Records Management Specialist

Company: Capitol Federal Savings Bank
Location: Topeka
Posted on: June 8, 2021

Job Description:

Availability Needed: Monday - Friday, 10:45 a.m. - 7:30 p.m., may include some weekends with varying hours

Role

Acts as an ambassador for Central Records providing education and training related to best retention practices and procedures within the department and across the company. Supervises the work of a team of employees that collect and maintain records in order to comply with industry, customer, and federal regulations. Maintains and administers personnel training records to ensure compliance is met.

Essential Duties & Responsibilities

  • Train, assist and develop department and Company personnel with retention practices and procedures. Compile production goals and develop weekly scheduling of shift coverage and tasks.
  • Maintains and administers personnel training records to ensure compliance is met.
  • At the direction of management, construct operating guide changes.
  • Assist department personnel in FedForward processes for electronic transmission to the Federal Reserve Bank. Assist department personnel in the safekeeping of all physical negotiable items throughout their life cycle.
  • Conduct high level, complex and highly confidential research as requested by management.
  • Prepare and process sensitive documents for retention. Assist in special projects as directed.
  • Provide supervision to others through motivation, direction, review and feedback of assigned tasks.
  • Perform other duties as assigned.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

Requirements

  • Three to five years of relevant experience. Performs work under limited supervision. Handles moderately complex issues and problems. Refers more complex issues to Management. Possesses solid working knowledge of subject matter.
  • High school degree required. Associates degree preferred.
  • Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others both inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, as well as updating or referring, which typically require short discussions.

Physical Requirements

Must be able to stand, sit, bend or move to perform primarily sedentary work with limited physical exertion and constant lifting of up to 20 lbs. and occasional lifting of up to 50 lbs. Must be capable of climbing /descending stairs in emergency situation. Must be able to operate routine office equipment including telephone systems, photocopiers, facsimile, computer systems, 10-key and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be able to view computer terminals and image readers for differing lengths of time.

Working Conditions

Regular in-office attendance required.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Acknowledgement

Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time.

Capitol Federal Savings Bank is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.

Keywords: Capitol Federal Savings Bank, Topeka , Lead Records Management Specialist, Other , Topeka, Kansas

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