Availability Needed: Monday - Friday, 10:45 a.m. - 7:30 p.m.,
may include some weekends with varying hours
Acts as an ambassador for Central Records providing education
and training related to best retention practices and procedures
within the department and across the company. Supervises the work
of a team of employees that collect and maintain records in order
to comply with industry, customer, and federal regulations.
Maintains and administers personnel training records to ensure
compliance is met.
Essential Duties & Responsibilities
- Train, assist and develop department and Company personnel with
retention practices and procedures. Compile production goals and
develop weekly scheduling of shift coverage and tasks.
- Maintains and administers personnel training records to ensure
compliance is met.
- At the direction of management, construct operating guide
- Assist department personnel in FedForward processes for
electronic transmission to the Federal Reserve Bank. Assist
department personnel in the safekeeping of all physical negotiable
items throughout their life cycle.
- Conduct high level, complex and highly confidential research as
requested by management.
- Prepare and process sensitive documents for retention. Assist
in special projects as directed.
- Provide supervision to others through motivation, direction,
review and feedback of assigned tasks.
- Perform other duties as assigned.
- Participate in proactive team efforts to achieve departmental
and company goals.
- Must comply with current applicable laws, regulations and bank
policies and procedures. Comply with all safety policies, practices
and procedures. Report all unsafe activities to supervisor and/or
- Three to five years of relevant experience. Performs work under
limited supervision. Handles moderately complex issues and
problems. Refers more complex issues to Management. Possesses solid
working knowledge of subject matter.
- High school degree required. Associates degree preferred.
- Courtesy, tact, and diplomacy are essential elements of the
job. Work involves personal contact with others both inside and/or
outside the organization, generally regarding routine matters for
purposes of giving or obtaining information, as well as updating or
referring, which typically require short discussions.
Must be able to stand, sit, bend or move to perform primarily
sedentary work with limited physical exertion and constant lifting
of up to 20 lbs. and occasional lifting of up to 50 lbs. Must be
capable of climbing /descending stairs in emergency situation. Must
be able to operate routine office equipment including telephone
systems, photocopiers, facsimile, computer systems, 10-key and
calculator. Must be able to routinely perform work on computer for
an average of 6-8 hours per day, when necessary. Must be able to
work extended hours whenever required or requested by management.
Must be able to view computer terminals and image readers for
differing lengths of time.
Regular in-office attendance required.
Mental and/or Emotional Requirements
Must be able to perform job functions independently or with
limited supervision and work effectively either on own or as part
of a team. Must be able to read and carry out various written
instructions and follow oral instructions. Must be able to speak
clearly and deliver information in a logical and understandable
sequence. Must be capable of dealing calmly and professionally with
numerous different personalities from diverse cultures at various
levels within and outside of the organization and demonstrate
highest levels of customer service and discretion when dealing with
the public. Must be able to perform responsibilities with composure
under the stress of deadlines / requirements for extreme accuracy
and quality and/or fast pace. Must be able to effectively handle
multiple, simultaneous, and changing priorities. Must be capable of
exercising highest level of discretion on both internal and
external confidential matters.
Nothing in this position description restricts management's
right to assign or reassign duties and responsibilities to this job
at any time.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. This job
description is not a contract and should not be construed as a
guarantee of employment for any specific period of time.
Capitol Federal Savings Bank is an Equal Opportunity Employer
and does not discriminate against employees or applicants based on
race, color, religion, sex/gender, national origin, disability,
age, or any other category protected by law.