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Patient Access Representative-PRN

Company: Ardent Health Services
Location: Topeka
Posted on: June 10, 2021

Job Description:

Advancing Healthcare Together - The Future of Healthcare is in Topeka Kansas

Why The University of Kansas Health System St. Francis

Our People. Our people truly are our greatest strength. They make a massive difference in the amazing care we provide every day. We work closely together to create a positive experience for our patients and each other.

Our Purpose. We will build on your experience and provide meaningful and purposeful career growth for your future. You will have the opportunity every day to make a difference in someone's life and change the course of healthcare.

Our Place. St. Francis Campus is proud to be a part of a long legacy of high-quality, compassionate care. For more than 100 years, the hospital has combined compassionate care with lifesaving technological advancements to our patients and the communities served. Today, the hospital has 378 licensed beds, a history of technological advancements, and a generous and supportive community.

Our St. Francis hospital is seeking a Patient Access Representative. We are looking for your experience, knowledge and patient care skills in our Emergency Room where you will be responsible for:

What You Will Be Doing:

  • Accurately collecting and inputting patient information into clinical systems to ensure accurate billing, optimal financial reimbursement and complete medical record attainment.

  • Providing responsive, high quality customer service to ensure patient and employee satisfaction.

  • Analysis of patient financial needs at point of service.

  • Providing intake and output of the patient access flow process including communication and coordination with other departments and health care providers.

So what experience are we looking for in our Patient Access Representative?

  • High school graduate or equivalent.

  • Certified Healthcare Access Associate certification, preferred.

  • One year experience in office setting and customer service.

  • Prior experience in hospital or physician clinic registration and/or scheduling in an ancillary department preferred.

  • Experience in health care industry, such as insurance eligibility/verification, information technology and/or business office, desired.

  • Ability to type at least 40 wpm, along with proficient computer skills.

  • Excellent customer service skills, both written and verbal.

  • Interpersonal skills necessary to interact with patients and their families, physician offices, nursing personnel and co-workers.

  • Strong organizational skills and attention to detail.

  • Ability to multi-task and coordinate more than one event at a time.

  • Professionalism required.

  • Knowledge of medical terminology and healthcare benefit plans, including Medicare, Medicaid and other third party payors.

Now that you have read about what you will be doing and the experience we seek, it is time to apply and make a difference in the lives of our patients.

The St. Francis Campus is fully accredited by the joint Commission. We also have the following notable accreditations and certifications:

  • Advanced Primary Stroke Center Certification

  • Inpatient Rehab Stroke Certification

  • Chest Pain Accreditation, by the Society of Cardiovascular Patient Care

  • Breast Imaging Center of Excellence, by the American College of Radiology

  • (CoC) Accreditation

  • High school graduate or equivalent.

  • Certified Healthcare Access Associate certification, preferred.

  • One year experience in office setting and customer service.

  • Prior experience in hospital or physician clinic registration and/or scheduling in an ancillary department preferred.

  • Experience in health care industry, such as insurance eligibility/verification, information technology and/or business office, desired.

  • Ability to type at least 40 wpm, along with proficient computer skills.

  • Excellent customer service skills, both written and verbal.

  • Interpersonal skills necessary to interact with patients and their families, physician offices, nursing personnel and co-workers.

  • Strong organizational skills and attention to detail.

  • Ability to multi-task and coordinate more than one event at a time.

  • Professionalism required.

  • Knowledge of medical terminology and healthcare benefit plans, including Medicare, Medicaid and other third party payors.

Keywords: Ardent Health Services, Topeka , Patient Access Representative-PRN, Other , Topeka, Kansas

Click here to apply!

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