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Lead Product Designer

Company: C2FO Limited
Location: Kansas City
Posted on: November 12, 2021

Job Description:

The Lead Product Designer uses their creativity, analytical skills and problem solving abilities to create new products or enhance existing ones (in collaboration with many others, especially Product Managers and Engineers).

They ensure those designs are impactful, easy to use, and align with the needs of a wide range of user personas—from small business owners to finance specialists for massive global enterprises—leveraging iterative design and user research.

Furthermore, they evangelize the value of user-centered design throughout the business and mentor other designers to help lift the whole team.

Responsibilities:

  • Collaborate with Product Management, User Research, Engineering, Sales, and Marketing to deliver world-class designs catered to the needs of small/medium business owners and finance specialists
  • Proactively seek out problems and opportunities in the customer experience and work with others to get them prioritized and resolved.
  • Conduct user interviews to understand customer needs and pain points
  • Conduct and observe usability studies to understand what is and is not working with a given design
  • Create user journey maps, service diagrams, and workflow models to facilitate broad understanding of the customer experience throughout the business
  • Create wireframes and prototypes to test and iterate on
  • Create user interface designs which align to the C2FO design system and inclusive design best practices
  • Mentor less experienced designers and provide constructive feedback on other designers’ work
  • Review engineering deliverables to ensure alignment with design intent
  • Use metrics and data to define and report on the success of design initiatives

Qualifications:

  • 8+ years experience in digital product design, UX/UI design or a related field with demonstrated success delivering meaningful and impactful design solutions on digital platforms
  • Has a degree in human-computer interaction, industrial design, graphic design or a similar field, or equivalent industry experience
  • Expert-level skills in information architecture, interaction design, and visual design
  • Advanced user research skills
  • Strong communication and presentation skills
  • Strong creative, technical, and problem-solving skills
  • Experience in financial services is a plus

C2FO is working to deliver a future where every company in the world has the capital it needs to grow. Our technology provides an easy, low-cost way for businesses of all sizes to increase cash flow by receiving early invoice payments. Since 2008, C2FO’s online marketplace and innovative financial products have accelerated payments by more than one billion days for companies in over 180 countries.

Named one of Forbes Fintech 50, C2FO provides more than $1 billion in working capital each week for hundreds of thousands of businesses. C2FO has more than 400 employees worldwide, with headquarters in Kansas City and locations throughout Europe, Asia Pacific and Australia. For more information, visit www.C2FO.com.

Commitment to Diversity and Inclusion. Pollen, Inc. (C2FO) believes that unique backgrounds and individual voices strengthen our team, leading to the best ideas and discoveries for our innovative and growing company. At C2FO, we seek, encourage, and nurture diverse perspectives, and we welcome those of all backgrounds to help us change the way global businesses of all sizes gain access to working capital. 

As an organization, we not only value diversity and equality, we cultivate teams that feel empowered to bring their authentic selves to work every day. We strive to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission.

Keywords: C2FO Limited, Topeka , Lead Product Designer, Other , Kansas City, Kansas

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