Front Desk Clerk - FT

Company: Prairie Band Casino Resort
Location: Mayetta
Posted on: January 16, 2022

Job Description:

Description$750 Hiring Bonus for new Team Members plus $20 in gas gift cards during our onboarding process. Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short term and long term disability and life insurance of $15,000 for all Team Members.There is a 50% employer match up to 6% on our 401(k), a profit sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 10 cents off per gallon of gas at our gas station and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment!Handles all transactions at the front desk in an efficient and friendly manner while ensuring guest satisfaction.ESSENTIAL DUTIES AND Responsibilities:Handles all guests interactions in a courteous and friendly mannerCompletes guest check-in and check-out procedures to include room assignments and reassignments as neededSecures payment for accommodations and gives proper change when requiredHandles special requests in a manner that ensures guest satisfactionMakes reservations and handles cancellationsAnswers incoming guest phone calls and transfer appropriatelyMaintains a clean and orderly working environment including both the front desk area and hotel lobbyPerform training duties as assignedAdheres to professional appearance standards as outlined in the Prairie Band Casino & Resort Team Member HandbookMust meet attendance guidelines as outlined in the Prairie Band Casino & Resort Team Member HandbookAdheres to regulatory, departmental and company policies in an ethical manner and encourages other to do the sameOther duties as assignedKNOWLEDGE, SKILLS, AND EXPERIENCE:RequiredMust be 18 years of ageHigh diploma or GEDExcellent written and verbal communication skillsAbility to work well with team members, as an individual and with supervisory staffA record of satisfactory performance and reliability in all prior and current employmentPreferredExperience in hospitality industryPrior cash handling experienceOne year of experience in a customer service related fieldPHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:Physically mobile with reasonable accommodationsAble to bend, reach, kneel, twist and grip items while working at assigned areaRespond to visual and aural cuesMust be able to read, write, speak, and understand EnglishAble to maintain a flexible schedule to include various shifts, weekends, and holidaysOperate in mentally and physically stressful situationsAble to stand and walk for 7-8 hours with breaksMust be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantlyIndian Preference ExercisedPrairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.

Keywords: Prairie Band Casino Resort, Topeka , Front Desk Clerk - FT, Other , Mayetta, Kansas