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IT Project & Support Specialist

Company: Silver Lake Bank
Location: Topeka
Posted on: June 22, 2022

Job Description:

JOB SUMMARYProvide proactive and innovative IT related support for bank-wide operations. Work with staff to increase efficiency and productivity by better utilizing current technology. Insure smooth and orderly day-to-day operation of the IT Department. Assist with maintaining overall network functionality. Actively participate in the bank-wide sales culture. PRIMARY JOB RESPONSIBILITIES

  • Provide ongoing management, maintenance and support of hardware, software and internal network infrastructure and coordination with outside vendors and managed service providers with a focus on efficient, reliable, cost effective and accurate operations
  • Assist with review, research and implementation of FinTech solutions
  • Oversee patch management process for all servers, desktops, printers and network equipment
  • Ensure high levels of security throughout all IT related systems and maintain security information for network related hardware and software
  • Review and address IT issues identified through alerts and reports received from managed service providers
  • Provide end user support and training to individuals with varying degrees of technical knowledge
  • Maintain all bank owned mobile devices and Microsoft Intune configurations
  • Maintain video security equipment at all locations
  • Assist with maintenance of internal Access databases including school bank databases
  • Maintain and administer ongoing Employee Security Awareness Training
  • Maintain IT Risk Assessment and assist with bank-wide risk assessment
  • Maintain Business Continuity Plan, including plan updates and ongoing training and testing
  • Maintain user profiles for Windows network and other ancillary applications
  • Maintain hardware and software inventory and maintenance agreements

Keywords: Silver Lake Bank, Topeka , IT Project & Support Specialist, Other , Topeka, Kansas

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