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Customer Service Representative

Company: BroadPath
Location: Junction City
Posted on: January 19, 2023

Job Description:

[Member Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Pharmacy Customer Service Rep you'll: Be responsible for providing customer service to members of multiple benefit plans by analyzing the member's needs and by providing timely and accurate responses; Explain medical plans to members, pharmacies, and any additional verified call with whom agents work with to resolve member issues; Handle updates to members accounts, such as adding/editing basic information; Actively listen to the caller to verify what individual/department/pharmacy will need to be contacted in order to work together to resolve the issue; Adhere to all call metrics...Hiring Immediately > >

Keywords: BroadPath, Topeka , Customer Service Representative, Other , Junction City, Kansas

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