Bistro Attendant
Company: Courtyard Topeka
Location: Topeka
Posted on: January 21, 2023
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Job Description:
Highgate Hotels:
Highgate is a leading real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in major U.S. gateway
cities including New York, Boston, Miami, San Francisco and
Honolulu, with a growing Caribbean and Latin America footprint. The
hospitality forward company provides expert guidance through all
stages of the property cycle, from planning and development through
recapitalization or disposition. Highgate has a proven record of
developing its diverse portfolio of bespoke lifestyle hotel brands,
legacy brands, and independent hotels and resorts with contemporary
programming and digital acumen. The company utilizes
industry-leading revenue management tools that efficiently identify
and predict evolving market dynamics to drive outperformance and
maximize asset value. With an executive team consisting of some of
the most experienced hotel management leaders, the company is a
trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas,
London, Miami, and Seattle. www.highgate.com.
Location:
Courtyard Topeka2033 SW Wanamaker RoadTopeka, KS 66604
Overview:
The Outlet Server is responsible for providing the highest quality
of service to guests in an attentive, courteous, and efficient
manner. He/she is also responsible for receiving and delivering
guests orders and collecting payment.
Responsibilities:
Be familiar with the organization of the Restaurant(s), lounges,
and Room Service and know the function of each job position.Have a
thorough knowledge of menus and current specials in applicable
outlets.Service guests with all food and beverage requirements in
an attentive, courteous, and efficient manner.Pre-bus all tables
removing soiled dishes after each course.Be familiar with the
operation of the P.O.S system.Perform cashiering functions by
closing checks and preparing end of shift paperwork.Perform opening
and closing procedures and side-work duties according to station
rotation assignment and established checklist.Ensure that tables
and side stands are kept stocked, tidy and clean.Keep all beverages
at least full (coffee, tea, soda, water, and lemonade).Breakdown
trays of soiled dishes and linen in the dishroom according to
established standards.Consistently upsell food, beverage and
promotional items to guests.Receive and deliver food and beverage
orders and collect payment.Ensure overall guest satisfaction.
Qualifications:
High School diploma or equivalent and/or experience in a hotel or a
related field preferred.Flexible and long hours sometimes
required.Medium work-Exerting up to 50 pounds of force
occasionally, and/or 20 pounds of force frequently or constantly to
lift, carry, push, pull or otherwise move objects.Ability to stand
during entire shift.Must be able to maneuver throughout the dining
area while carrying full trays of food & beverages.Must be able to
effectively communicate both verbally and written, with all level
of employees and guests in an attentive, friendly, courteous and
service oriented manner.Must be effective at listening to,
understanding, and clarifying concerns raised by employees and
guests.Approach all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented manner.Maintain
regular attendance in compliance with Highgate Hotel Standards, as
required by scheduling, which will vary according to the needs of
the hotel.Maintain high standards of personal appearance and
grooming, which includes wearing the proper uniform and
nametag.Comply with Highgate Hotel Standards and regulations to
encourage safe and efficient hotel operations.Maximize efforts
towards productivity, identify problem areas and assist in
implementing solutions.Must be effective in handling problems,
including anticipating, preventing, identifying and solving
problems as necessary.Perform other duties as requested by
management.Maintain a friendly and warm demeanor at all times.
Keywords: Courtyard Topeka, Topeka , Bistro Attendant, Other , Topeka, Kansas
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