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Customer Service

Company: KFC
Location: Emporia
Posted on: January 21, 2023

Job Description:

Are you the happiest when you are helping others? Do others count on you because you are dependable and always show up to work? Are you competitive? Do you love to win? Do you work harder than anyone you know? Are you someone who has a place for everything and everything in its place? Do other people consistently pick you to be on their team because you are a great team player? If you can answer YES to these questions, we may have the perfect role for you as a Team Member Customer Service in our restaurant.
ROLE SUMMARY:You are the face of our restaurant! You are the first person our customers see when they walk in the door or pull up to the drive-thru window. You are the friendly voice that greets them. You have the most important job in the company you serve our customers! You prepare our world famous food every day. Each customer is someone's mother or brother or son or aunt and you have the opportunity to make his or her day. You have high standards. You would never serve a product to a customer that you would not serve to your family or best friend. You are the reason our customers return again and again. By serving hot and fresh food, delivering friendly service, and keeping the restaurant clean, you leave a positive impression on the experiences of other people. This is what gives meaning to our team members, and what we hope gives meaning to you.
Key Responsibilities (what our Team Members do): Needs little guidance in solving problems Trains on their core position and keeps up to date on their training Works hard to achieve goals Demonstrates positive energy at all the times Works to create a great atmosphere within the restaurant Cooperates with fellow team members by helping others when they need it Believes in all people by treating others fairly and with respect Recognizes others for a job well done Demonstrates positive energy at all times Organized, detailed and enjoys following standards and guidelines Greets each customer with a smile Creates a winning experience for every customer Knows the restaurant and shift goals, and works to achieve them every day Follows food and safety procedures, and reports any issues to the Manager on Duty and/or Restaurant General Manager
Other Requirements: Arrive at work on time Flexible scheduling Follows procedures regarding operation of restaurant equipment (including fryers, ovens,etc.) Able to lift up to 25 lbs and carry up to 30 feet Able to push/pull up to 90 lbs up to 30 feet Able to stand and walk for a majority of work shift Follows restaurant cash handling safety and security procedures Adheres to restaurant and City/State/United States safety requirements Knowledge of and compliance with restaurant's Human Resources policies and processes
Weve got great jobs for people just starting their careers, looking for a flexible second job or continuing to work after retirement. At KFC, what you do matters! If you want a fun, flexible job and be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!
Additional Info:This job posting is for a position in a restaurant that is independently owned and operated by Schoenhofer Enterprises, a long-time KFC franchisee. This means your application will be reviewed by the Schoenhofer Enterprises who will make all hiring decisions. If hired, Schoenhofer Enterprises will be your employer and is alone responsible for any employment related matters.Company IntroductionSchoenhofer Enterprises is an independent KFC franchisee with KFCs located in a 5-state area that includes Kansas, Colorado, Texas, Oklahoma, and New Mexico. Schoenhofer Enterprise's founder, Denis Schoenhofer is a second-generation KFC franchisee who works with daughter and son, Samantha and Cameron, on a daily basis to continue the legacy of Colonel Sanders and Chuck Schoenhofer, Deniss father and Samantha and Camerons grandfather.
Chuck Schoenhofer was one of the first KFC franchisees in Kansas many years ago, reaching a franchise agreement with Colonel Sanders in the late 1950s. So, you might say that Denis grew up in a KFC. But just because his father owned KFCs, it didnt mean that he could just kick back and chill. Just the opposite. He breaded and fried chicken, helped customers, and took out the trash just like everyone else at the restaurant. It was fast-paced and fun, and it was definitely a lot of work. But it was great too because it was rewarding, he got to use his brain and made some great friends.
Years later, several of Deniss original crew still work with him today. Its definitely a real family business. Every single day, the Schoenhofers travel to and work in stores throughout a five-state region. They rely on each other and the talented team they have assembled in some 22 restaurants. Over the years, this team has become a family and would like to welcome you into their family, as well.
As the president of Schoenhofer Enterprises, Denis strongly believes that his team and family work so well together because they share a common pledge to their customers and to each other:
To treat customers and employees with the kindness, care and respect that they truly deserve.
To provide a hot and fresh product of the highest quality and insist on prompt and courteous service.
To maintain a clean, inviting and attractive place of business, both inside and outside the building.
To maintain each facility in the best possible condition under all possible circumstances.
To provide hospitality, friendship and fast service to fulfill the promise of a great customer experience.

Keywords: KFC, Topeka , Customer Service, Other , Emporia, Kansas

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