Remote Software Client Support Specialist I

Company: VirtualVocations
Location: Topeka
Posted on: January 22, 2023

Job Description:

A software company is seeking a Remote Software Client Support Specialist I.

Individual must be able to fulfill the following responsibilities:
Resolve the issues through phone, chat, and email communication channels in a fast paced environment
Provide excellent client support by engaging clients
Troubleshoot and perform in-depth investigations
Applicants must meet the following qualifications:

3 + years experience in a technical support position, ideally in a SaaS environment
Basic understanding of core web components
Exceptional attention to detail
Proven time-management capabilities
Excellent communication and active listening skills
Ability to grasp technical concepts and explain them in simple term

Keywords: VirtualVocations, Topeka , Remote Software Client Support Specialist I, Other , Topeka, Kansas

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