Monitoring Support Officer - CO/CB/NR Post code
Company: Capita plc.
Location: Home
Posted on: January 22, 2023
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Job Description:
Make communities safer as a monitoring support officer:
Join us as a monitoring support officer and be part of an inclusive
and collaborative team, who will help you learn and develop, and
progress your career - all while you work together to make local
communities safer. This is a varied, hands-on role where no two
days are the same. As a monitoring support officer, you'll assist
and support field monitoring officers as they visit subjects in the
community and install, calibrate or decommission monitoring
equipment in their homes. Your work will help the Ministry of
Justice track individuals in the local area and support them to
complete their sentences outside of prison.
This role is perfect for someone with experience of working on
their feet and interacting with members of the public - from all
walks of life - on a daily basis. An ex-postie, for example, or a
former broadband engineer, or someone with experience of being a
door-to-door salesperson. You'll be an excellent, personable
communicator; someone who can enter a subject's home and build a
natural rapport with confidence and empathy. In making every
subject feel respected, you'll help them and the community they
call home to feel safe and secure.
We'll provide you with all the training you need to quickly get up
to speed. You'll also be supported by field monitoring officers
from your very first day and be a key part of a welcoming and
inclusive team. With plenty of opportunities to progress into a
more senior role as a field monitoring officer (FMO), or within
other areas of Electronic Monitoring Systems as a business, this is
a perfect chance to kickstart your development by discovering new
skills in a position where you can truly learn something new every
day. Become a monitoring support officer and discover a career
where you can make a meaningful difference to your local
community.
This role is offered on an initial 6 month Fixed Term Contract
working 19.5, 26 or 32.5 hours per week.
Working hours: You'll be working on a rotating shift pattern, for 3
- 5 shifts per work between the hours of 17:30pm - 00:00pm with a
compulsory shift extension (paid at an enhanced rate) until 02:00am
dependant on business needs.
Location: You will be home-based and spend your shift visiting
people in communities across your region. CO/CB/NR
Job title:
Monitoring Support Officer - CO/CB/NR Post code
Job Description:
What you'll be doing:
* visiting subjects' homes and assisting field monitoring officers
to install, calibrate, and decommission electronic monitoring
equipment
* completing paperwork in a timely and accurate manner, and
ensuring the legibility of any written reports
* ensuring all standard operational procedures are adhered to, and
that contract compliance is maintained at all times
* completing ad-hoc duties as and when directed by your line
manager
* attending team meetings and regular one-to-ones with your line
manager
* helping to ensure the health, safety and wellbeing of both your
colleagues and subjects.
What we're looking for:
* full driving license and Right to Work documents
* ability to work on a shift rota basis (night shifts, day shifts,
and part-time hours available)
* friendly and personable, with the ability to put people at
ease
* resilience, patience, and the ability to adapt to different
circumstances
* an interest in getting out and about, and travelling around to
visit people in their own homes
* a willingness to learn, and an attentive and diligent approach to
work.
About Electronic Monitoring Systems (EMS)
At Electronic Monitoring Systems (EMS), we're helping to ensure
public safety across the country, and to address the growing
concerns about overcrowding in prisons. As part of the Criminal
Justice System in England and Wales, we electronically monitor the
location of individuals who may pose a risk to people or their
property. Using electronic monitoring technology, we help to deter
individuals from breaking curfews, and support them to successfully
complete their sentences outside of prison. We're a diverse,
supportive and friendly team who want to make a real contribution
to society and help make our communities safer.
What's in it for you?
* company car
* 23 days' holiday (rising to 27) with the opportunity to buy extra
leave
* company matched pension, life assurance, a cycle2work scheme, 15
weeks' fully paid maternity, adoption and shared parental leave,
paternity pay of two weeks---and plenty more
* voluntary benefits designed to suit your lifestyle - from
discounts on retail and socialising, to health & wellbeing, travel
and technology
* access to Level, a financial health platform for Capita
Colleagues, offering salary-linked savings, open banking budgeting
and early access to your wages
* the opportunity to take a paid day out of the office,
volunteering for our charity partners or a cause of your choice
* access to our Employee Network Groups, which represent every
strand of diversity and allow colleagues to connect and learn from
each other on an open, inclusive platform.
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we
can find out more about you.
We're an equal opportunity and Disability Confident employer, which
means we recruit and develop people based on their merit and
passion. We're committed to providing an inclusive, barrier-free
recruitment process and working environment for everyone. If you
need the job description or application form in an alternative
format (such as large print or audio), or if you'd like to discuss
other changes or support you might need going forward, please email
Iqbal at reasonableadjustments@capita.com or call 07784 237318 and
we'll get back to you. For more information about equal
opportunities and process adjustments, please visit the Capita
Careers website.
Location:
Colchester
* United Kingdom
Time Type:
Part time
Contract Type:
Fixed Term (Fixed Term)
Keywords: Capita plc., Topeka , Monitoring Support Officer - CO/CB/NR Post code, Other , Home, Kansas
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