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Pre-Registration Representative

Company: Stormont-Vail HealthCare
Location: Topeka
Posted on: June 7, 2024

Job Description:

Qualifications High School Diploma / GED Required Associate's Degree Preferred 2 years Physician office, hospital or payer setting with experience relating to patient registration, patient scheduling, exam or procedure scheduling, prior authorization completion or insurance verification. Required A Brief Overview The Pre-Registration Representative ensures patients receive necessary care and accurate insurance billing. Key duties include scheduling, verifying insurance benefits and eligibility, completing prior authorizations and pre-certifications, estimating patient financial responsibility, and preregistering patients to enhance their customer experience. What you will do Verifies insurance, including network status, eligibility, benefits, and coordination of multiple coverages. Schedules patients for hospital services based on physician orders, including complex cases requiring coordination of multiple resources and lab work. They also handle appointment cancellations, rescheduling, and coordinate urgent same-day add-ons with service departments. Preregisters scheduled patients via phone, collecting demographics, insurance details, and accident information, while educating them on service arrival details. Completes prior authorizations by reviewing medical policies, processing with payers, and documenting authorization numbers for claims. Handles precertification's (Notice of Admission) for inpatient and outpatient admissions, entering information into the electronic record. Creates service estimates, providing financial education and collecting anticipated balances. Prepares documents for scanning into Epic. Answers benefits and eligibility questions from patients and staff. Reviews and distributes incoming faxes to appropriate departments.Job Type: Full-timePay: From $18.74 per hourExpected hours: 40 per weekBenefits: 403(b) 403(b) matching Childcare Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance Wellness programSchedule: 8 hour shift Monday to FridayWork Location: In person

Keywords: Stormont-Vail HealthCare, Topeka , Pre-Registration Representative, Other , Topeka, Kansas

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