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R Personal Banker I (Full-time)

Company: CENTRAL NATIONAL BANK
Location: Topeka
Posted on: January 11, 2019

Job Description:

RoleTo develop and enhance customer relationships by processing transactions including paying and receiving cash and other negotiable; serving as the primary point of contact for new accounts and consumer loans; identifying opportunities for additional business; and delivering superior customer service while adhering to operational, technical, and regulatory requirements. Position Functions???Serve as the Bank's primary contact with customers including processing their various transactions (effectively and efficiently) and function as a referral source or the point of sale and service for identifying and delivering additional Bank products and services.* Maintain an effective product/program knowledge base to determine a current or prospective customer's financial needs and promote and/or sell appropriate products and services.* Actively assess and solicit business through new and existing relationship management.* Handle customer problems with professionalism, directing more complex issues seamlessly to management.* Ensure knowledge of and compliance with Standard Operating Procedures to satisfy operational, technical, and regulatory requirements.* Comprehend and cross-train on all retail functional areas, services, and products.* Other projects as assigned by management. Knowledge, Skills and AbilitiesExperience - One month to twelve months of similar or related experience.Interpersonal Skills - Courtesy, tact, diplomacy and confidentiality are essential elements of the job. Work involves personal contact with others inside and outside the organization.Other Skills - Proficient computer and telephone skills. Must be good with detail to deal with numbers and names.

Keywords: CENTRAL NATIONAL BANK, Topeka , R Personal Banker I (Full-time), Other , Topeka, Kansas

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