TopekaRecruiter Since 2001
the smart solution for Topeka jobs

Work From Home Customer Service Specialist

Company: Prime Therapeutics LLC
Location: Topeka
Posted on: June 15, 2019

Job Description:

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Work From Home Customer Service SpecialistJob Description Work from Home Customer Service Specialist - Seasonal Are you seeking a purposeful role where you can make a difference in peoples' everyday lives? Here at Prime Therapeutics we get the people the medicine they need to feel better and live well. We are seeking passionate, customer-oriented individuals to join our team as a Work from Home Customer Service Specialist. This remote position is responsible for engaging with Prime members, pharmacies and doctors' offices by providing exceptional customer service, and support with general account benefit inquiries from your own home. This role is seasonal and runs until the end of February 2020. You will have the opportunity to be considered for future regular, full-time opportunities at Prime Therapeutics! WHY YOU WANT TO WORK WITH US: + WORK FROM HOME! No commute, no business attire! + We are a 2nd FAMILY. We have YOUR best interest in mind, always. + We will give you the tools you need to SUCCEED + Career development and OPPORTUNITY Responsibilities + Receive incoming calls and emails from members, pharmacies, doctors' offices about requests for information regarding benefits and medication + Ability to successfully take an average of 25-40 inbound calls per day during non-peak times and 40-50+ inbound calls per day during peak times + Investigate and resolve member inquires in a timely manner or escalate to appropriate team member + Ability to utilize and navigate modern technologies such as extracting and researching data from various software platforms and multitasking dual computer screens while assisting member concerns + Ability to have a suitable home office (i.e. locked doors, desk, high speed internet, etc.) + Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines + Attend weekly coaching sessions and team meetings via conference call with supervisor and teammates + Greet and interact with teammates and supervisor via online group chat + Other duties as assigned Minimum Qualifications + High School Diploma or GED required + 1 year of customer service experience + Must be eligible to work in the United States without need for work visa or residency sponsorship Additional Qualifications + Strong PC skills with ability to navigate multiple software systems simultaneously + Strong communication skills with focus on professional demeanor and empathy + CPhT certification + Fluency in another language (Spanish) + Ability to multitask + Detail oriented + Eager to learn + Demonstrates a positive attitude + Ability to receive constructive feedback + Ability to thrive in a team environment + Self-directive and demonstrates critical thinking skills + Contact Center experience + Pharmacy Benefit Management or other Healthcare experience + Work from Home (remote) experience (where applicable) Minimum Physical Job Requirement + Ability to sit 6 or more hours per day + Occasionally required to stand, walk, kneel and crouch + Ability to work a flexible schedule including evenings, weekends, holidays, overtime + Ability to work with a set, pre-determined break and lunch schedule Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply and be considered for open positions. Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members. If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives. Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply and be considered for open positions. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.

Keywords: Prime Therapeutics LLC, Topeka , Work From Home Customer Service Specialist, Other , Topeka, Kansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL A Truck Drivers - $3,000 Sign on Bonus!
Description: Join Koch's Elite Fleet: No Flatbed or Specialized Experience Required, We'll Train You No flatbed or specialized experience required, but you must have at least 12 months of driving experience to qualify. (more...)
Company: Koch Trucking Inc Marine
Location: Kansas City
Posted on: 06/27/2019

Laborer
Description: Overview At Advantage Metals Recycling AMR the opportunity is YOURS We have achieved years of success by giving our teammates the tools they need to do the best job. Do you have what it takes to help (more...)
Company: Advantage Metals Recycling
Location: Kansas City
Posted on: 06/27/2019

Hair Stylist - Stateline Station
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist
Company: Great Clips
Location: Kansas City
Posted on: 06/27/2019


Data Architect Or Modeler
Description: Job Description 15 Years of total IT experience
Company: DEEGIT, INC.
Location: Kansas City
Posted on: 06/27/2019

Looking For A Career Change!
Description: Are You Motivated Be part of the Largest Health Benefits Discount company in the nation and assist people with their
Company: MAH Benefits
Location: Kansas City
Posted on: 06/27/2019

Credentials Coordinator
Description: Job Responsibilities: br br Coordinates timely implementation of the credentialing function for the medical/dental staff and allied health care
Company: Children's Mercy Hospitals and Clinics
Location: Kansas City
Posted on: 06/27/2019

Graduates - Teach English In China. Free Flights
Description: About EF English FirstEF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english teaching (more...)
Company: EF English First
Location: Kansas City
Posted on: 06/27/2019

Crane Operator
Description: Overview At Advantage Metals Recycling AMR the opportunity is YOURS We have achieved years of success by giving our teammates the tools they need to do the best job. Do you have what it takes to help (more...)
Company: Advantage Metals Recycling
Location: Kansas City
Posted on: 06/27/2019

CDL A Flatbed Truck Drivers - $3K Sign on Bonus! - Kansas City
Description: Join Koch's Elite Fleet: No Flatbed or Specialized Experience Required, We'll Train You No flatbed or specialized experience required, but you must have at least 12 months of driving experience to qualify. (more...)
Company: Koch Trucking Inc Marine
Location: Kansas City
Posted on: 06/27/2019

Specialist, HSSE Environmental
Description: ROLE SUMMARY: br br In this position you will serve as the primary point of contact in environmental matters for an assigned territory of Asset Teams. Responsible for compliance with Federal, State (more...)
Company: Buckeye Partners L.P.
Location: Kansas City
Posted on: 06/27/2019

Log In or Create An Account

Get the latest Kansas jobs by following @recnetKS on Twitter!

Topeka RSS job feeds