TopekaRecruiter Since 2001
the smart solution for Topeka jobs

Technician, Field Service (Multiple Locations across U.S.)

Company: Sysmex America Inc
Location: Topeka
Posted on: September 13, 2020

Job Description:


Find a Better Way... use your skills and experience.

This is the time to let your talent come to life. To maximize your knowledge and use it for the greater good. To work with the best professionals using state-of-the-art technology, and improve lives with your innovative ideas and ambitious dreams. Find a better way: the Sysmex Way. improve the lives of others.

Headquartered in Kobe, Japan, Sysmex is located in Lincolnshire, Illinois. Renowned worldwide for the very finest in quality, innovative diagnostic equipment and information-management systems, we apply science to enhance the quality of life on a global scale. Our agile, resourceful team is committed to realizing critical breakthroughs in laboratory diagnostics, information technology, workflow analysis and life sciences for the clinical laboratory. build a promising future.


We currently have a great opportunity for a Field Service Technician. The Field Service Technician (FST) is responsible for developing the knowledge and expertise needed to move into a Service Engineer (SE) position and service the Sysmex product lines. The FST will undergo extensive training to prepare for open SE positions as they become available. During the training period, which will last approximately 9 months, the FST will travel frequently throughout the U.S., when not attending formal training classes. Upon completion of the training program, the FST will be utilized to supplement existing territories, support emerging territories and other field needs for up to six months until they assume a permanent assignment in a U.S. service district. The FST is expected to move into an open SE position in a service district as they become available.

There are multiple locations open across the U.S.:

Atlanta, GA

Boston, MA
Burlington, NC
Columbus, OH
Council Bluffs, IA
Kansas City, KS
Lansing/Saginaw, MI
Los Angeles, CA
Louisville, KY
Lubbock, TX

Naperville, IL
Nashville, TN
New Jersey - North
New York City, NY
Philadelphia, PA
Phoenix, AZ
Pittsburgh, PA
Raritan, NJ
San Diego, CA
San Jose, CA

Syracuse, NY
Tulsa, OK
Washington D.C.

Essential Duties and Responsibilities:

* Successfully complete all training to perform the duties of a Service Engineer (SE).

* During training program, travel to various U.S. service districts to work with a mentor or assist with SE related tasks.

* Upon successful completion of the training program, work as an SE in various service districts as needed for periods up to six months.

* Travel during the training period may be up to 90% within the United States

* Accept an SE or related position after the successful completion of program.

* Demonstrate the ability to perform SE duties and responsibilities after training.

* Install, maintain, and repair Sysmex instruments and systems, including:

* Identifying and analyzing instrument problems.

* Repairing to meet specifications.

* Performing pre-installation site surveys, installations, scheduled maintenance, and approved modifications in accordance with Sysmex policies.

* Scheduling modifications as indicated in the Technical Service Bulletin (TSB) and Engineering Change Request (ECR) processes.

* Monitor and respond to communication devices during all scheduled times.

* Properly document all service related activities in a timely and professional manner including inventory, service orders, expense reports, and all other required records.

* Perform duties within defined service standards, including but not limited to on-time and within labor hour goals for scheduled maintenance, demand service events, installations, and first-visit repair rates.

* Support and provide ownership of technical issues at existing customer sites.

* Work cross-functionally with other Sysmex Associates to ensure total customer resolution and maximize very satisfied customer base.

* Miscellaneous duties include:

* Maintain expenses within guidelines

* Maintain high level of customer account management and organization skills

* Maintain control of parts inventory and all company property

* Perform duties in such a manner as to develop confidence, promote goodwill, and maintain or improve credibility with regard to quality of products and customer service.

* Promote effective, positive and productive communication and teamwork between all Sysmex personnel.

Percentage of Travel: Up to 50%

Physical Risk: Regular exposure to risk that may require alertness, but with minimal precautions.

Physical Demands: Moderate physical activity. Routine handling of objects 21 to 50 pounds; continuous (at least 80% of time) walking or inspections, keyboard or CRT work. May require periods of moderate discomfort due to noise, dust, lighting and/or other conditions.

Individual Education & Training Required for Position: Training required for this position is defined and governed in accordance to COP-0013 Associate Training and will be assigned in the LMS.

For more information on our Field Service Technician Program, please visit


* Associates degree or equivalent in electronics, or military service and training in electronics or equivalent.

* Electronics and/or laboratory science.

* Completion of Sysmex-certified instrument training.

* A valid driver s license or ability to obtain one, within 90 days.

* 0-3 years of experience.

* Must be willing to relocate to any of our service districts throughout the U.S.

* Excellent command of English, both verbal and written; second language desirable (Spanish, French or Portuguese).

* General computer knowledge in a Windows environment is required. Basic knowledge of LIS systems and interfacing principles desirable.

* Demonstrated ability to explain in simple and understandable terms complex technical information associated with Sysmex instrument systems.

* Outstanding listening skills, patience and understanding.

* Demonstrated presentation and influence skills.

* Team orientation; demonstrated facilitation skills.

* Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

* Ability to maintain a high energy level and positive attitude.

Sysmex is proud to be an EEO/Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of sex, sexual orientation, gender identity, color, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We maintain a drug-free workplace and perform pre-employment substance abuse testing..

Keywords: Sysmex America Inc, Topeka , Technician, Field Service (Multiple Locations across U.S.), Professions , Topeka, Kansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Professions Jobs

Class A CDL-A Hiring OTR Company Drive (Kansas City,MO)
Description: Hiring CDL A Company Drivers for OTR Position Solo/TeamsSTL Truckers is a growing transportation company based out of St. Charles, MO. One of the nation s premier dry van carriers, STL Truckers operates (more...)
Company: STL Truckers
Location: Kansas City
Posted on: 09/30/2020

Part-time Amazon Warehouse Assistant (earn $15/hr or more)
Description: Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: New Century, KS Job opportunities vary by location. We update postings daily with open positions. Hourly pay rate: Earn 15/hr or more (more...)
Company: Amazon
Location: Kansas City
Posted on: 09/30/2020

Local CDL A Tanker Truck Drivers - Competitive Hourly Pay!.
Description: Liquid Environmental Solutions is now hiring Local CDL A Tanker Truck Drivers What We Offer:Competitive Hourly Pay with
Company: Liquid Environmental Solutions
Location: Kansas City
Posted on: 09/30/2020

OTR Company Driver-$1700 Sign-On Bonus
Description: OTR Driver Benefits 10 10 5,000 bonus 10 10 10 1000 paid at 6 months and 4000 paid at 1 year 10 10 Fuel, Safety 38 amp amp Performance BonusesLate Model EquipmentAll trucks are (more...)
Company: D&D Sexton
Location: Kansas City
Posted on: 09/30/2020

Warehouse Associate - (Wed-Sat Overnights) Make up to $17.50
Description: Position Description br br Starting Base Pay: 14.50 br Walmart is rolling out amazing peak season pay increases for all associates from 9/26/20 to 1/1/21 br All KS1 associates receive an additional (more...)
Company: Walmart
Location: Kansas City
Posted on: 09/30/2020

Class A Driver
Description: Do you have a current CDL and a pristine safety record Are you looking for local routes that will have you home each night Do you want to ensure you're on the road every single day How about a real (more...)
Company: Centerline Driver
Location: Kansas City
Posted on: 09/30/2020

Part-time Warehouse Handler Immediate Openings
Description: Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: New Century, KS Job opportunities vary by location. We update postings daily with open positions. Hourly pay rate: Earn 15/hr or more (more...)
Company: Amazon
Location: Kansas City
Posted on: 09/30/2020

High Demand For Quality Carpenters - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Kansas City
Posted on: 09/30/2020

CDL-A Company Driver Jobs-$1,000 Sign-On Bonus
Description: CDL A Company Driver Jobs With Ozark 10 10 At Ozark We Keep You Rolling With Options 10 10 Company Regional 38 amp amp OTR Truck Drivers Can
Company: Ozark Motor Lines
Location: Kansas City
Posted on: 09/30/2020

Freight Handler PAT - Temp - Located in Ottawa, KS
Description: As a Freight Handler at Walmart Supply Chain, you will have a critical role in moving product through our Distribution network to the Stores to service our Customers. Your role is critical in providing (more...)
Company: Walmart
Location: Kansas City
Posted on: 09/30/2020

Log In or Create An Account

Get the latest Kansas jobs by following @recnetKS on Twitter!

Topeka RSS job feeds