Dispatcher/Inside Sales at Capitol Concrete Products, Inc.
Company: Capitol Concrete Products Company, Inc.
Posted on: November 22, 2022
Capitol Concrete Products Inc., a proud supplier of masonry and
hardscape products and accessories, is looking to fill the position
of Dispatcher/Inside Sales. The right candidate would be
self-motivated, reliable, have excellent customer service
skills/soft skills, knowledge of Microsoft Office and SAP, willing
to work a varied schedule dependent upon supply and demand and in
various weather conditions. A knowledge with concrete block,
masonry products, hardscape products and other building materials
is a plus. The salary range for this position is $42,000 - $45,000
depending on qualifications. Capitol Concrete offers an excellent
benefit package which includes medical/dental/vision insurance,
company paid life insurance, vacation, holidays, 401k with company
match, an employee assistance program, and an education assistance
program. Job Requirements Combination of education, training, and
experience to perform the duties as required.
Knowledge or experience with logistics, computing systems, concrete
block, masonry products, hardscape products, and other building
materials. Showing the ability to work safely or the ability to be
Must have physical strength to perform required duties of the
position. (Handles and moves objects and equipment with potential
weight up to 100 pounds).
Ability to concentrate on tasks and projects.
Ability to understand and communicate with management and
co-workers in order to carry out the duties and tasks assigned.
Ability to take orders, instructions, and guidance from
Ability to read, write, and speak English in order to perform the
duties as required. (Required Customer/Client Focus)
Ability to expedite communication to supervisor and/or appropriate
personnel needed for repairs or addressing other issues of
Team work with ability to operate on own initiative.
Highly disciplined to follow through with assignments and
Must pass pre-employment and random drug / alcohol screenings.
Adheres to safety requirements nd procedures, and wearing of
required safety equipment and clothing.
Operate Company equipment i.e. copy machine, dolly, postage machine
Ensures that property, safety, and incident reporting procedures
Occasionally walk / carry objects on varying terrain - paved,
unpaved, dirt, rough terrain, etc.
Requires balance and equilibrium when moving through office,
climbing stairs, and stocking shelves.
Occasionally work in various weather conditions - hot, cold, wet,
dry, humid, wind, etc.
Performs materials transportation, handling, and storage. Essential
Duties and Responsibilities This position is a full-time position
that may require long hours and weekend work or after hours duty.
Work schedule may vary based on supply and demand.
This position is required to work under adverse weather conditions
such as outdoor conditions which may include rain, snow, wind, heat
Perform various tasks, activities, duties or responsibilities
required of this employee for this job.
Knowledge of logistics, office management systems, policies, and
Partner with HR, Internal Auditor, IT departments to ensure all
policies and controls in place are strictly followed i.e. purchase
orders, delivery tickets, return tickets, log books, invoices,
Manage relationships with vendors, ensuring that all items all
paperwork is done per direction of internal auditor.
Communicate with customers, vendors, and coworkers in a
professional and courteous manner.
Provide general support to the manager, sales team, office staff,
and production staff.
Proficient phone communication skills.
Proficient skills with office equipment i.e. postage machine, copy
Proficient computer skills with strong grasp of SAP and Microsoft
Office programs i.e. Word & Excel.
Knowledge of products and services offered helping customers with
needs on the phone or at the counter.
Ability to multi task, by taking on multiple tasks simultaneously
and seeing each through to completion.
Excellent time management skills and ability to multi-task and
Attention to detail and problem solving skills.
Make tickets for customers and load sheets for delivery.
Maintains safe operation at all times.
Supervises drivers and consistently communicates with them on
delivery locations, loads, etc.
Opening and closing procedures, answering phones, taking orders,
and scheduling trucks and drivers.
Work with customers in a positive, professional manner when there
are technical problems or conflicting delivery times, establishing
satisfactory rescheduled times.
Ship orders in a timely and efficient manner, work with customers
to adjust truck demand to meet proper delivery rate.
Coordinate and schedule independent truck owners.
Monitoring inventory levels of products and reordering/restocking
materials as needed.
Assist others in clerical and or maintenance tasks during slow or
Extensive knowledge of the surrounding area with ability to read
and understand maps.
Problem solver and multi tasker that makes good judgment calls when
Perform mathematical functions such as adding, subtracting,
multiplying, dividing, with all units of measure using whole
numbers, common fractions and decimals pertaining to billing,
volumes, and quantities.
Ability to apply common sense understanding to carry out detailed
but involved written and oral instructions.
Ability to use Microsoft office, SAP, and other computer skills as
Ability to interpret documents such as safety rules, operating and
maintenance instructions, and procedures manuals.
Knowledge of products enabling dispatcher to ask appropriate
questions of customers learning of their needs, and advising them
on products needed for their application.
Estimate projected quantities for customer's projects and make
Write routine reports and correspondence. Physical Requirements
Physical demand requires Moderate level work:
Exert up to 100 pounds of force occasionally, and/or
Up to 40 pounds of force frequently, and/or
A negligible amount of force constantly to move objects
Other physical/work conditions may include but not be limited
Consistently to reach above shoulders and climb to get in / out of
equipment and stock shelves.
Constantly required to hear sounds, and have clarity of near, far,
and peripheral sight with depth perception.
Perform duty in working conditions where sounds, noise levels
require hearing protection;
Perform work in conditions that may also include contaminants,
hazardous equipment, hazardous situations;
Perform work that requires pushing, lifting, pulling, or carrying
objects; use of abdominal and lower back muscles to provide
physical support to operations as needed.
Perform work in areas where hazardous conditions can exist where
employees are to be observant of not being caught in, on, or under
machinery and/or equipment. Work areas may include the operation of
forklifts maneuvering throughout the work area. Finished materials
being lifted overhead and placed onto trailers and within storage
Lift heavy objects and perform strenuous physical labor under
adverse conditions. (Refer to physical functional analysis for this
Employee is expected to wear hard hats, safety glasses and heavy
protection steel-toed boots when working in areas in which these
Good manual dexterity (hand with arm, two hands and multi-limb
Constantly sitting while using office equipment, computers.
Load customers with building materials and restock shelves as
Keywords: Capitol Concrete Products Company, Inc., Topeka , Dispatcher/Inside Sales at Capitol Concrete Products, Inc., Professions , Topeka, Kansas
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