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Group Director Customer Logistics

Company: Ryder System, Inc.
Location: Topeka
Posted on: January 27, 2023

Job Description:

Group Director Customer Logistics Topeka , Kansas Current Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process.Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ( are the driving force behind our company.Start your career with Ryder today!SummaryThe Group Director Customer Logistics is primarily responsible for integrated operations management, safety, financial and customer relations of warehouse operations for multiple customers and locations following sector/vertical strategy.Support the sales process by participating in new business development opportunities and working with current customers to support business changes and introduce new services.Implement activities supporting assigned strategic objectives for the vertical and acts as the Lean Champion.Depending on the customer requirements, additional service offering may include transportation, packaging and/or reverse logistics, etc.This position is responsible for leading, guiding, training and directing General Managers and Directors and works closely with their assigned Finance, Human Resource and Safety partner.Essential FunctionsSupport the sales process by participating in business development opportunities with new and existing customers.Forecast, plan, manage and ensure locations meet defined financial targets. Ensure mitigation plans are implemented as required.Build and maintain relationships with customers at the regional and corporate levels based on operational execution and value creation. Represent Ryder in customer meetings and presentations to drive retention and growth.Oversee the deployment of Ryder's Lean Guiding Principles and foster a culture of innovation and continuous improvement.Hire, train, guide and supervise GLMs (I&II), Directors I and DCLs to meet the requirements of the positions within the accounts.Monitor and hold operations accountable for maintaining a safety culture that meets or exceeds annual safety targets.Manage operations to ensure internal and external Key Performance Indicators (KPIs) are achieved. Ensure mitigations plans are implemented as required.Additional Responsibilities

  • Performs other duties as assigned.Skills and AbilitiesExcellent oral and written communications skills with demonstrated leadership capabilitiesAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, etc.)Ability to create and develop an inclusive and engaged work environmentAbility to inspire and develop othersMust be able to interact with executive level managementAbility to manage multiple accounts with different product directionAbility to work independently and as a member of a teamFlexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsDetail oriented with excellent follow-up practicesSolid advanced knowledge of distribution management at a strategic level, sales and demonstrated knowledge of Profit & Loss performance requiredTransportation and Carrier Management advanced knowledge strongly preferredKnowledge of Lean principles, systems and tools, intermediate level requiredKnowledge of Warehouse Management Systems (WMS), intermediate level requiredKnowledge of OSHA required; DOT and Hazmat knowledge may be required based on the account(s), intermediate level requiredQualificationsBachelor's degree required in Business, Logistics, Supply Chain or related field, or a minimum of eight years of relevant work experience required.Master's degree preferredMinimum of fifteen(15) years experience in a logistics environment (warehouse, cross dock, transportation) required. requiredRelated experience at a Director level or higher with multiple location and/or customer account responsibility required. requiredMust possess demonstrated experience in developing, growing, improving, and implementing integrated logistics solutions and project management skills. requiredStrong P&L experience with forecasting and managing financial targets required. requiredExperience leading teams in a LEAN work environment is highly preferred preferredSolid knowledge of distribution management at a strategic level, sales and demonstrated knowledge of Profit &Loss performance required. advanced requiredTransportation and Carrier Management knowledge strongly preferred. advanced preferredKnowledge of Lean principles, systems and tools. intermediate requiredKnowledge of Warehouse Management Systems (WMS). intermediate requiredKnowledge of OSHA required; DOT and Hazmat knowledge may be required based on the account(s). intermediate requiredDOT Regulated - NoTravel - 60% anticipatedCA, CO, CT, WA and NYC - Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $150,000 to $190,000. Salaries may be supplemented with a bonus as applicable and/or as business conditions allow.Job Category: LogisticsRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (

Keywords: Ryder System, Inc., Topeka , Group Director Customer Logistics, Professions , Topeka, Kansas

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