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Network Analyst III

Company: NTT America Solutions, Inc.
Location: Topeka
Posted on: September 11, 2023

Job Description:

**Want to be a part of our team?** The GIN network is a tier1 Global Internet Backbone supporting transit and peering connections across a range of core and aggregation routers. Network Analysts are responsible for monitoring and maintaining the NTT Global IP Network (GIN). **Working at NTT** **Working Conditions:** A Network Analyst is responsible for monitoring and operating the NTT Global IP Network (GIN) in a 24x7x365 environment remotely. This position may require a rotating schedule and support off-hours. This position requires extensive use of a computer and possibly other office equipment. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge skill/and/or ability required. Duties are not listed in order of priorities but are expected to be done in a timely fashion unless otherwise instructed. + Primarily responsible for tracking, ownership, resolution, and documentation of all GIN customer and GIN backbone issues. + Monitor the GIN network using SNMP monitoring software along with various in-house tools. + Troubleshoot and resolve routing/physical layer issues for GIN customers, peers and network infrastructure. + Field calls and emails from customers, peers, Telcos and inter-company organizations. + Interface with other NTT operations centers for escalation and resolution of issues. + Perform scheduling/coordination of all maintenances that affect the GIN network. + Carry out select maintenances on the GIN network. + Basic router configurations utilizing in-house configuration tools. + Responsible for managing vendor tickets related to hardware and software issues. + Responsible for hardware Return Materials Authorization (RMA) disposition for the Global Network. + Perform troubleshooting and fault isolation on the GIN network. + Performs other duties as assigned. **What will make you a good fit for the role?** 2+ years experience, preferred in the following areas: + Applicants must possess strong customer service, problem solving, organizational, and analytical skills. + TCP/IP protocol suite (strong with Layers 1-3), Layer1/2 WAN protocols, LAN/WAN topologies. + BGP, ISIS, MPLS, LDP, RSVP + Unix/Linux, DNS + Cisco and Juniper router experience, Nokia router experience a bonus + Experience with Ethernet and Optical Circuits up to and including 10 GigE, and 100 GigE + DWDM **Certifications** Cisco and Juniper certifications such as CCNA/CCNP and JNCIA/JNCIS preferred **Equal Opportunity Employer** NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and youll be part of the worlds largest ICT company (by revenue). Weve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the worlds best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe its key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. Youll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

Keywords: NTT America Solutions, Inc., Topeka , Network Analyst III, Professions , Topeka, Kansas

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