Inside Sales Representative I Inside Sales
Company: Builders FirstSource
Location: Overland Park
Posted on: May 3, 2024
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Job Description:
Inside Sales Representative I Inside Sales
Overland Park KS Millwork - 7600 Wedd Street (66204), 7600 Wedd
Street, Overland Park, Kansas, United States of America
Req #38701
Wednesday, March 20, 2024
We are Builders FirstSource, America's largest supplier of building
materials, value-added components and building services to the
professional market. You'll feel proud of the work you do here
every day to transform the future of home building and help make
the dream of home ownership more achievable. At BFS, we believe
building a successful career is not solely defined by a degree.
Your experience, skills, and passion are just as important, if not
more so. As such, we are committed to creating a diverse and
inclusive workplace that welcomes candidates from all backgrounds
and experience levels.
PURPOSE
Under direct supervision, provides sales and customer service
activities primarily related to retail customers utilizing
knowledge of sales techniques and industry knowledge.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides customer service primarily to retail customers, via
walk-in, telephone or email, including assisting with customer
inquiries on product selection, pricing, availability,
refunds/exchanges requiring a working knowledge of company
products, procedures and practices.
Actively engages in selling company products/services and related
items. Provides material estimates and quotes for small packages
(stairs, decks, fences, sheds, etc.).
Enters orders into system and schedules delivery of products.
Plans and paces own work efficiency in order to meet daily, weekly,
project, or team related productivity goals.
Participates in coordinating and conducting customer workshops.
Handles and resolves simple customer complaints and forwards more
complex issues to more senior staff for resolution.
Assists with store housekeeping, signage, stocking, inventory
control, and other related activities.
Understands and observes all safety procedures and practices in
order to prevent injury to self or co-workers; attends periodic
safety meetings as required; may recommend changes to improve
safety procedures.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required.
High school diploma or General Education Degree (GED) and six (6)
months sales-related experience; or equivalent combination of
education and experience.
COMPETENCIES
Knowledge of company products, competitor's products and company
standards
Knowledge of company product pricing, discount and estimating
formulas and guidelines
Good verbal and written communication skills
Demonstrates strong detail orientation skills
Strong customer service skills
Knowledge of basic sales techniques, concepts and the ability to
influence and persuade
Proficient in Microsoft Office Suite and an enterprise resource
planning (ERP) program
Knowledge of and ability to use motorized and non-motorized
material handling equipment
WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Subject to both typical office environment and outside locations
with temperature and weather variations.
Must be able to lift and carry up to 25 pounds frequently and on
occasion up to 80 pounds.
Standing or walking for 80% of the day. Stooping and kneeling
throughout the day.
Occasionally will use hand tools, saws, forklift, pallet jack to
assist customers.
Reaching-extending the hand(s) and arm(s) in any direction.
Successful, innovative, and fulfilling careers are built here, and
your professional development is a high priority. We invest in your
future through the latest training, tools, and technologies. Highly
collaborative, we work together to solve problems and find better
ways to continually grow our business and careers every day. You'll
be empowered to try new things, gain new experiences, and build a
career with unlimited horizons. The scale and depth of resources
that being the #1 building materials distributor in the nation
provides a variety of opportunities for you to explore - all in a
friendly, people-first environment. Join us to be more, do more,
and build more, together at BFS.
At Builders FirstSource, we offer competitive, affordable benefits
designed to make life better for you and the people you love. Our
goal is simple - provide great plans that help you and your family
to live happier, healthier and more secure lives. To view all our
benefit offerings click here .
Keywords: Builders FirstSource, Topeka , Inside Sales Representative I Inside Sales, Sales , Overland Park, Kansas
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