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Retail Sales Associate

Company: Cox Communications Inc
Location: Topeka
Posted on: April 16, 2019

Job Description:

At Cox, we connect people to the
things they love. Now we d like to connect with you. Cox Communications is
looking for sharp talent to join our team and be the voice
of our brand.




As a Part Time Retail Sales Associate, you are an ambassador of the Cox brand and will be
the primary point of contact for both new and existing customers. Working in a Solutions Store, you will guide
customers through the purchase decision, installation process and education of
Cox product and accessory offerings while providing an exceptional customer
experience.

You
will be responsible for meeting established sales, retention, and customer
experience objectives by ensuring customers are provided with the appropriate
product and accessory solutions. As a
critical member of the sales team, this role requires strong interpersonal
skills and a passion for delivering an outstanding customer experience.

You
will play a key role in maximizing sales
and profitability by focusing on key business initiatives, store
merchandising, marketing execution, inventory management, and loss
prevention. Other operational duties may
include paperwork and completion of sales reports as they relate to store
opening and closing.

This is the perfect career
opportunity for sales-driven individuals with an entrepreneurial
spirit. Unleash your potential with Cox Communications as a Retail Sales Associate. Keep reading to learn more and
apply today!




At Cox
Communications, our employees are our most important resource. To demonstrate
the value we place in our employees, we offer:

Competitive base salary plus uncapped
commission plan
Work-life balance, including generous time off
policies PLUS 7 paid holidays and flexible part-time hours
Retirement benefits including highly
competitive 401(k) matching
Free Internet and other Cox discounted services
Career development programs and ongoing
training, including tuition assistance
Future career growth and promotional
opportunities













Primary Responsibilities and
Essential Functions

Ensures individual sales, retention,
and customer experience targets are met
Explains, illustrates, demonstrates
product and accessory capabilities and offers suggestions based on customers
wants and needs using established sales tools and technology
Provides best-in-class customer
service by consistently practicing sales behaviors.
Aids customers in completing
purchases using established tools, and resolves issues promptly and professionally;
maintains polished and professional presence and adherence to appearance
guidelines.
Executes promotions and campaigns
designed to increase brand equity and achieve sales objectives
Assists with store opening and
closing duties, maintaining proper cash handling metrics
Participates in inventory cycle
counts
Ensures sales floor remains well
merchandised, clean, and visually appealing at all times
Participates in workshops, special
events, and product demonstrations to drive customer loyalty
Continuously expands knowledge of
current Cox products as well as competitor product offerings by participating
in regular training classes inside and outside of the store
May be required to work in other
locations in the same geographical area.
Provides support for other sales
agents as needed to ensure optimal customer service
Assists with other duties as requested


Qualifications:


Minimum


HS diploma, GED or
relevant work experience
Ability to meet
established sales, retention, and customer experience targets
Willingness to work a
flexible schedule which includes weekends, evenings, and holidays
Track record of high
individual performance with demonstrated financial result in sales and
retention
Strong interpersonal and
communication skills to effectively sell products using a solutions-based
approach
Ability to multi-task
and prioritize in a service-oriented, fast-paced team environment
Computer literacy with
an aptitude for learning communication products, services, and accessories
Ability to lift 25-50
pounds to help manage stock room inventory
Ability to be mobile
within the store for long periods of time to greet customers and demonstrate
products and services






















Preferred


AS/AA or Technical
Certification in related discipline desired
One or more year of
experience preferred in related field (i.e. Sales, Retail Sales, Service
Industry, etc)
Previous experience with
store operational duties
Cash handling and
previous billing system experience
Ability to showcase or
drive solution minded resolutions for customer issues.
Sales, Retail, Service
Industry, and Customer Engaging role where customer decisions are influenced
Ability to understand
customer service principles and measures
Fluency in the Spanish
language, both written and spoken


About Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications Inc, Topeka , Retail Sales Associate, Sales , Topeka, Kansas

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