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Outside Sales Representative Home Security

Company: Cox Communications
Location: Topeka
Posted on: October 10, 2019

Job Description:

At

Cox, we connect people to the things they love. Now wed like to connect with

you.

Cox Communications is

seeking an Outside Sales Representative to join our Home Security team.

The Outside Sales Representative is an

incredible opportunity for someone with an entrepreneurial spirit, who

enjoys relationship building, managing customer accounts, and developing new

business.

If you

are a highly competitive and personable

individual who is interested in a sales career with an established and innovative

company, we invite you to keep reading to learn more about joining the Cox

Communications Home Security team.

Take Control of Your Career and Unleash your potential as an Outside Sales Representative Home Security with Cox Communications

today.

As an Outside Sales Representative Home Security,

you will be responsible for introducing, promoting and selling Cox Homelife

services and ancillary products to residential customers to ensure achievement

of Homelife PSU growth and net gain objectives. You will perform the entire

sales process (with a focus on Self-Generation and prospecting, in-home sales

consultation, sales and post-install customer satisfaction (follow-up) for

Homelife products to residential customers, with a strong Performance

Management accountability to meet or exceed sales targets.

As an Outside Sales Representative Home Security,

you will work independently in the field meeting with both new and existing

customers, with at least 90% of work time is spent in the field. In this role will use a company vehicle or private vehicle for extensive local travel, with

mileage reimbursement (or allowance). You will be expected to meet or

exceed corporate/regional sales goals in a goal-driven, sales organization.

Incumbents will exhibit a strong entrepreneurial spirit and self-motivation,

manage your own schedule and may work evenings and weekends to maximize

customer contact and regularly work outdoors in adverse weather conditions and

at night, when necessary. In some situations,

you may work with dissatisfied customers and will work in customers homes or

premises.

Successful candidates are driven hunters, with a strong work ethic, a high

degree of integrity and an entrepreneurial and achievement-oriented attitude.

At

Cox Communications, our employees are our most important resource. To

demonstrate the value we place in our employees, we offer:


  • Competitive base

    salary plus unlimited commission potential
  • Generous benefits to

    include healthcare day one, paid time off and 401(k) matching
  • Free Internet and

    other Cox discounted services
  • Career development

    programs and ongoing training, including tuition assistance
  • Future career growth

    and promotional opportunities

    Primary

    Responsibilities and Essential Functions

    Essential functions of the role include sales, customer service,

    networking and collaboration, administration and self-development. Primary responsibilities within these

    functions include:

    • The ideal candidate will be able to

      Self-Generate customer connect opportunities, in addition to company leads in

      order to meet or exceed sales targets.
    • Markets, promotes and sells Cox Homelife

      services and ancillary products door-to-door to residential customers to meet

      or exceed sales goals.
    • Identifies new residential prospects through prospecting,

      cold calling, auditing subdivisions, remarket neighborhoods and analysis of

      street sheets by utilizing various resources and individual effort.
    • Cold calls (door-to-door and phone) new and

      existing customers in territory to sell (or upgrade) services and ensure

      satisfaction with Cox services.
    • Meets with prospective customers to collect

      information required to assess their home security needs in detail and qualify

      prospects.
    • Delivers sales presentations following our G.U.I.D.E

      sales process; and product demonstrations to customers and prospects. Uses

      solution selling techniques to leverage the position of Cox Homelife products

      to educate and influence customers to buy products, typically, in one sales

      call.
    • Educates customers in the use of installed Cox

      Homelife products, service offerings, billing, charges, and product features.
    • Engaged in Self-Generated prospecting

      activities daily in order to ensure that sales expectations are met.
    • Negotiates pricing, products, promotions, and

      terms/conditions with prospective customers.
    • Tracks orders and serves as a point of contact

      for customer throughout sales and installation process. Keeps customers

      informed of installation progress and installation problems and maintains client

      satisfaction throughout the sales cycle.
    • Builds and maintains relationships with

      developers, realtors, insurance agents, contractors, builders in subdivisions

      utilizing our Community Connection Program to promote Cox Homelife products and

      services.
    • Prospects and promotes Cox Homelife products

      and services by asking for referrals at time of sale, being involved in

      networking groups, making presentations at homeowners association meetings, and

      conducting informational sessions at Cox retail stores.
    • Builds and maintains effective internal

      network to refer problems and process sales and installation orders.
    • Communicates special conditions or extenuating

      circumstances to Managers and/or assigned technicians to assure smooth

      installation and excellent customer service.
    • Initiates and documents new account

      information by keying orders into ICOMS.
    • Documents and communicates installation design

      for Installers.
    • Plans and organizes daily work route in

      territory.
    • Schedules installation appointments if

      necessary.
    • Maintains and submits regular expense and

      sales activity reports using software designed for that purpose.
    • Obtains credit approvals as required through

      established processes.
    • Ensures product pricing reflects pricing

      structures set at the corporate level.
    • Document contract information in Docusign and

      provide copy to customers for approval.
    • Attends job-related training to increase

      knowledge of Cox and competitor home security services and offerings,

      consultation, negotiation, and sales skills; attends scheduled team meetings,

      refresher training, and service updates.

      QUALIFICATIONS

      Minimum


      • Accountability, internal drive,

        self-motivation, entrepreneurial spirit and a burning desire to excel, are

        highly desirable attributes for successful candidates this role.
      • 1 or more year of experience preferred in outside

        or field sales experience with quotas and cold calling.
      • Valid state drivers license, good driving

        record, reliable transportation.
      • Certifications and licenses, as required by

        state and municipal laws.
      • 6 months experience using a computer in a work

        or non-work setting.
      • Willingness to work weekends and nights.
      • 18 years of age

        or older.
      • High School

        diploma or GED equivalent.
      • Eligible to work

        in United States.
      • Excellent adaptability,

        applied learning, assignment management, relationship building, customer service delivery, formal presentation skills,

        high impact communications, results produced, continuous learning, PC skills,

        quality orientation, sales disposition, self-management, self-motivation and

        self-discipline, technical aptitude, and trustworthiness in order to work effectively with teams

        throughout organization.


        Preferred


        • BS/BA degree in related discipline or strong

          sales background.
        • Experience in direct sales in home security or

          telecommunications industry.
        • 2 years of outside or field sales experience

          with quota requirements.
        • Knowledge of local market, local contacts.

          About Cox Communications

          Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.

          Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

          Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications, Topeka , Outside Sales Representative Home Security, Sales , Topeka, Kansas

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