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Outside Sales Representative - Home Security

Company: Cox Communications
Location: Topeka
Posted on: November 9, 2019

Job Description:

AtCox, we connect people to the things they love. Now we?d like to connect withyou.
Cox Communications isseeking an Outside Sales Representative to join our Home Security team.The Outside Sales Representative is anincredible opportunity for someone with an entrepreneurial spirit, whoenjoys relationship building, managing customer accounts, and developing newbusiness.
If youare a highly competitive and personableindividual who is interested in a sales career with an established and innovativecompany, we invite you to keep reading to learn more about joining the CoxCommunications Home Security team. ?Take Control of Your Career and Unleash your potential as an Outside Sales Representative Home Security with Cox Communicationstoday.
As an Outside Sales Representative Home Security,you will be responsible for introducing, promoting and selling Cox Homelifeservices and ancillary products to residential customers to ensure achievementof Homelife PSU growth and net gain objectives. You will perform the entiresales process (with a focus on Self-Generation and prospecting, in-home salesconsultation, sales and post-install customer satisfaction (follow-up) forHomelife products to residential customers, with a strong PerformanceManagement accountability to meet or exceed sales targets.?As an Outside Sales Representative Home Security,you will work independently in the field meeting with both new and existingcustomers, with at least 90% of work time is spent in the field.? In this role will use a company vehicle or private vehicle for extensive local travel, withmileage reimbursement (or allowance). You will be expected to meet orexceed corporate/regional sales goals in a goal-driven, sales organization.Incumbents will exhibit a strong entrepreneurial spirit and self-motivation,manage your own schedule and may work evenings and weekends to maximizecustomer contact and regularly work outdoors in adverse weather conditions andat night, when necessary.? In some situations,you may work with dissatisfied customers and will work in customers? homes orpremises.?Successful candidates are driven ?hunters?, with a strong work ethic, a highdegree of integrity and an entrepreneurial and achievement-oriented attitude. ?AtCox Communications, our employees are our most important resource. Todemonstrate the value we place in our employees, we offer:

  • Competitive basesalary plus unlimited commission potential
  • Generous benefits toinclude healthcare day one, paid time off and 401(k) matching
  • Free Internet andother Cox discounted services
  • Career developmentprograms and ongoing training, including tuition assistance
  • Future career growthand promotional opportunities ?PrimaryResponsibilities and Essential FunctionsEssential functions of the role include sales, customer service,networking and collaboration, administration and self-development. ??Primary responsibilities within thesefunctions include:
    • The ideal candidate will be able toSelf-Generate customer connect opportunities, in addition to company leads inorder to meet or exceed sales targets.
    • Markets, promotes and sells Cox Homelifeservices and ancillary products door-to-door to residential customers to meetor exceed sales goals. ?
    • Identifies new residential prospects through prospecting,cold calling, auditing subdivisions, remarket neighborhoods and analysis ofstreet sheets by utilizing various resources and individual effort. ?
    • Cold calls (door-to-door and phone) new andexisting customers in territory to sell (or upgrade) services and ensuresatisfaction with Cox services. ?
    • Meets with prospective customers to collectinformation required to assess their home security needs in detail and qualifyprospects. ?
    • Delivers sales presentations following our G.U.I.D.Esales process; and product demonstrations to customers and prospects. Usessolution selling techniques to leverage the position of Cox Homelife productsto educate and influence customers to buy products, typically, in one salescall. ?
    • Educates customers in the use of installed CoxHomelife products, service offerings, billing, charges, and product features. ?
    • Engaged in Self-Generated prospectingactivities daily in order to ensure that sales expectations are met. ?
    • Negotiates pricing, products, promotions, andterms/conditions with prospective customers. ?
    • Tracks orders and serves as a point of contactfor customer throughout sales and installation process. Keeps customersinformed of installation progress and installation problems and maintains clientsatisfaction throughout the sales cycle. ??
    • Builds and maintains relationships withdevelopers, realtors, insurance agents, contractors, builders in subdivisionsutilizing our Community Connection Program to promote Cox Homelife products andservices. ?
    • Prospects and promotes Cox Homelife productsand services by asking for referrals at time of sale, being involved innetworking groups, making presentations at homeowners association meetings, andconducting informational sessions at Cox retail stores. ?
    • Builds and maintains effective internalnetwork to refer problems and process sales and installation orders. ?
    • Communicates special conditions or extenuatingcircumstances to Managers and/or assigned technicians to assure smoothinstallation and excellent customer service. ???
    • Initiates and documents new accountinformation by keying orders into ICOMS.
    • Documents and communicates installation designfor Installers. ?
    • Plans and organizes daily work route interritory.
    • Schedules installation appointments ifnecessary. ?
    • Maintains and submits regular expense andsales activity reports using software designed for that purpose. ?
    • Obtains credit approvals as required throughestablished processes. ?
    • Ensures product pricing reflects pricingstructures set at the corporate level. ?
    • Document contract information in Docusign andprovide copy to customers for approval.
    • Attends job-related training to increaseknowledge of Cox and competitor home security services and offerings,consultation, negotiation, and sales skills; attends scheduled team meetings,refresher training, and service updates.
      QUALIFICATIONS
      Minimum
      • Accountability, internal drive,self-motivation, entrepreneurial spirit and a burning desire to excel, arehighly desirable attributes for successful candidates this role.
      • 1 or more year of experience preferred in outsideor field sales experience with quotas and cold calling.
      • Valid state driver?s license, good drivingrecord, reliable transportation.
      • Certifications and licenses, as required bystate and municipal laws.
      • 6 months experience using a computer in a workor non-work setting.
      • Willingness to work weekends and nights.
      • 18 years of ageor older.
      • High Schooldiploma or GED equivalent.
      • Eligible to workin United States.
      • Excellent adaptability,applied learning, assignment management, relationship building, customer service delivery, formal presentation skills,high impact communications, results produced, continuous learning, PC skills,quality orientation, sales disposition, self-management, self-motivation andself-discipline, technical aptitude, and trustworthiness ?in order to work effectively with teamsthroughout organization.?Preferred
        • BS/BA degree in related discipline or strongsales background.
        • Experience in direct sales in home security ortelecommunications industry.
        • 2 years of outside or field sales experiencewith quota requirements.
        • Knowledge of local market, local contacts.

          About Cox CommunicationsCox Communications?is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor?James M. Cox.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations:? Cox accepts resumes only from agencies with which we formally engage their services.? Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.? Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications, Topeka , Outside Sales Representative - Home Security, Sales , Topeka, Kansas

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