Overnight Men's Center Guest Coordinator - Full Time

Company: City Union Mission
Location: Kansas City
Posted on: April 1, 2026

Job Description:

Summary: Our emergency shelter mission is to serve as a strategic safety net for the city by providing immediate, short-term, and dignified refuge for individuals and families in crisis-protecting life, meeting basic needs, sharing the Gospel at each point of care, and creating a clear bridge to appropriate next steps. The Guest Coordinator models Christ-centered hospitality while leading the day-to-day functions of the center. The Guest Coordinator is responsible for the guests in the building as well as keeping order throughout the shift. Duties/Responsibilities: Intentionally and strategically seek to exemplify Jesus Christ and be equipped and prepared to share the Gospel and provide spiritual support at each point of care; showing the love of Christ and biblical hospitality through each interaction. Provide leadership, mentorship and shepherding to the guests during assigned shifts through communication of the center routine and center guidelines. Participate and coordinate meal time and fellowship. Utilize this time to teach healthy interaction and servant leadership amongst our internal community. Be prepared to facilitate small group classes during assigned shifts that focus on the Gospel, spiritual wellness, leisure activities and healthy habits. Provide appropriate verbal and documented observations of guests directly to the center leadership. Monitor hygiene, shower and laundry routines. Assist in maintaining cleaning by leading team groups, teaching daily cleaning routines and using moments for ministry. Respond appropriately to emergency situations and be prepared to deescalate emotional and spiritual crisis situations. Conduct safety checks, PRAY formatted shift reports, shift changes, rounds and monitor the front entrance to the center; engaging guests and visitors with Biblical hospitality. Spend significant portions of assigned shift time with guests in a relational versus task oriented focus. Refer individuals to the program chaplains for spiritual distress and spiritual care. Assist guests in identifying next steps and connect them to appropriate services or case management when applicable. Attend scheduled meetings and training as required. Follow and enforce all Emergency Shelter policies and procedures. Perform other duties as assigned within scope of role. City Union Mission Requirements: City Union Mission's Ministry Standards and Expectations: To be a genuine believer in the Lord Jesus Christ, as evidenced by your personal testimony and your ability to clearly communicate the Gospel whenever opportunities arise. To possess sound Biblical character and refrain from engaging in an immoral lifestyle that could undermine or disrupt your testimony as a follower of our Lord and Savior, Jesus Christ. To be a member in good standing of a recognized Protestant, evangelical church. To be genuinely committed to serving the poor and homeless, as expressed in the mission statement of City Union Mission. To be sober-minded, free from the influence of alcoholic beverages, illegal drugs, or any substance that could cloud judgment or distract from a Christian-principled ministry. Professional Requirements: Able to clearly communicate and present the Gospel as opportunities during the work day arise (1 Pet. 2:21, 3:15). Education: high school diploma or equivalent. Required: Education (or demonstrated work-related experience) in pastoral environments, group settings or hospitality services. Required: six months of documented leadership experience in ministry, customer service, nonprofits or social services. Demonstrated experience exhibiting professional boundaries, spiritual maturity, sensitivity, organizational skills and compassion. Must have the ability and calling to interact with various types of people. Personal traits which include: patience, caring, maturity and understanding. Must be able to communicate and teach effectively, and be able to work in a fast paced, emotional environment. Be available to work on weekends, evenings and overnights as scheduled and as needed in extreme weather conditions. Ability to manage multiple responsibilities in a fast-paced environment. Physical Requirements: Prolonged standing and walking. Ability to perform multiple building rounds. Ability to lift 10–20 pounds. Ability to respond quickly in emergency situations.

Keywords: City Union Mission, Topeka , Overnight Men's Center Guest Coordinator - Full Time, Social Services , Kansas City, Kansas